FAQs
What kind of responsibilities will I have as an AI/ML Engineer at Capgemini?
As an AI/ML Engineer at Capgemini, you will study call logs to identify patterns and insights, perform intent mining to improve response accuracy, optimize call trees for efficient routing, develop NLP models for the contact center, and measure deflection rates to reduce call volumes. You’ll also collaborate with data scientists, utilize AWS SageMaker for model training and deployment, integrate AI/ML solutions with existing systems, preprocess data for model accuracy, and work closely with cross-functional teams to gather project requirements.
What skills are required for this position?
The position requires experience in AI/ML engineering with a focus on NLP, proficiency in Python programming, hands-on experience with AWS SageMaker, a strong understanding of machine learning algorithms and frameworks, and knowledge of data preprocessing and feature engineering techniques.
Does Capgemini offer flexible work arrangements?
Yes, Capgemini offers flexible work arrangements to support work-life balance and well-being for its employees.
What benefits does Capgemini provide to its employees?
Capgemini provides a comprehensive benefits package including healthcare (dental, vision, mental health), financial well-being programs like a 401(k) and Employee Share Ownership Plan, paid time off and holidays, paid parental leave, family building benefits (adoption assistance, surrogacy), social well-being benefits (subsidized child/elder care and tutoring), mentoring, coaching, and various employee resource groups.
Is Capgemini an equal opportunity employer?
Yes, Capgemini is an Equal Opportunity Employer and encourages diversity in the workplace. All qualified applicants are considered for employment without regard to various protected characteristics.
How does Capgemini support employees with disabilities during the recruitment process?
Capgemini is committed to providing reasonable accommodations during the recruitment process. If candidates need assistance or accommodations, they are encouraged to reach out to their recruiting contact for support.
Where can I find more information about my rights as an applicant at Capgemini?
You can find more information about your rights as an applicant by visiting this link: [Equal Employment Opportunity is the Law](http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law).
What is the global presence of Capgemini?
Capgemini is a global business and technology transformation partner with a diverse group of 340,000 team members operating in more than 50 countries.
How does Capgemini integrate technology in its services?
Capgemini leverages technology by delivering end-to-end services and solutions that combine strengths from strategy and design to engineering, supported by market-leading capabilities in AI, cloud, and data, along with deep industry expertise and a robust partner ecosystem.