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AI Operations Manager

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Critical Software

Sep 20

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Product
  • Germany, +1
    Remote

AI generated summary

  • You need a Master's/Ph.D. in a relevant field, 3+ years as a Product Manager, 5+ years in software development, strong communication, critical thinking, autonomy, and curiosity in AI techniques.
  • You will lead GenAI initiatives, define the AI Ops roadmap, develop solutions, manage risks, and collaborate with stakeholders to enhance productivity and address needs.

Requirements

  • Education: Master's or Ph.D. in Computer Science, AI, Machine Learning, Business, Management or a related field.
  • Experience: 3+ years as a Product Manager of technical products, with a strong interest in Generative AI.
  • Software Development: 5+ years of experience in software development.
  • Communication: Impeccable oral and written communication skills for alignment-seeking and problem distillation.
  • Critical Thinking: Strong strategic thinking, capable of making tough decisions and advocating for necessary changes.
  • Autonomy: Self-directed with the ability to prioritize effectively even when faced with ambiguity.
  • Curiosity and Intuition: A natural curiosity for both old and new AI techniques and their application to business problems.

Responsibilities

  • Strategic Leadership: Lead Critical's internal GenAI transition, identifying productivity enhancement opportunities and overseeing the development and implementation of AI solutions.
  • Roadmap Definition: Define the Internal AI Ops roadmap, setting strategic goals and priorities.
  • Technical Contribution: Act as a hands-on contributor, developing AI solutions and leveraging existing tools.
  • Risk Management: Preemptively identify and address risks, ambiguities, and future needs; find balanced solutions to unexpected blockers.
  • Stakeholder Collaboration: Work closely with key stakeholders across various departments to understand their processes and needs.

FAQs

What is the primary focus of the AI Operations Manager role?

The primary focus is to lead the transformation of internal processes through Generative AI, enhancing operational efficiency across various departments.

What qualifications are required for this position?

The ideal candidate should have a Master's or Ph.D. in Computer Science, AI, Machine Learning, Business, Management, or a related field.

How many years of experience are needed for the AI Operations Manager role?

The role requires 3+ years as a Product Manager of technical products and 5+ years of experience in software development.

What kind of team will the AI Operations Manager work with?

The AI Operations Manager will be supported by a dedicated team based in Germany and Portugal.

What skills are essential for this role?

Essential skills include impeccable communication, strong critical thinking, autonomy, and a natural curiosity for AI techniques and their business applications.

What kind of work environment can I expect at Critical Software?

You can expect a challenging environment that fosters personal and professional growth, with flexible work policies and modern, cozy offices.

Is there a chance to make an impact on society through this role?

Yes, there is a real possibility of impacting the lives of millions while working in critical industries and participating in social initiatives.

Does Critical Software practice equal opportunity hiring?

Yes, Critical Software is an equal opportunity workplace and is committed to accommodating candidates with disabilities or neurodevelopmental conditions.

What benefits are offered to employees?

Employees can expect fringe benefits and well-being initiatives designed to support them and their loved ones, alongside a strong work-life balance.

What is Critical Software's status as a corporation?

Critical Software is a Benefit Corporation, which means it has legally defined goals that include making a positive impact on society, in addition to pursuing profit.

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Critical Software

Changing the way the 🌎 uses technology for over 20 years. Investors in People Gold and Certified B Corporation company

Technology
Industry
501-1000
Employees
1998
Founded Year

Mission & Purpose

At Critical Software, we believe that technology is nothing without a passion to use it for good. That’s why we engineer change, helping to build a better and safer world through trusted and transformative technologies. Since 1998, we’ve helped companies in global industries like aerospace, transport, energy, healthcare and finance. Across the world, people and organisations depend on what we do. And we like that. Because it means that technology isn’t just our business. It’s our chance to help change the world. More than a company, we are a community. Our togetherness, culture and values are the foundations of who we are and what we do. We are proud to have achieved Investors in People Gold and B Corp certification, reflecting our constant commitment to sustainability, transparency and business for good. We’re also one of only a few tech companies in the world to have both our waterfall and agile software development processes rated at CMMI® Level 5. Just as important as our technical expertise is our strong company culture, which guides us in everything we do. We’re recruiting for all of our locations right now and, if you’d like to find out more, please take a look at the careers section of our website.