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Amazon Global Selling Account Manager, Amazon Global Selling (AGS)

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Amazon

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You must be fluent in German and English, have sales experience, strong communication skills, a customer-focused mindset, a relevant degree or experience, and analytical abilities.
  • You will onboard European sellers to Amazon US, optimize listings, manage relationships, analyze business performance, and identify growth opportunities across global marketplaces.

Requirements

  • Fluency in both German and English is essential
  • Some sales experience is preferred (within internships and/or work experience is also acceptable)
  • Excellent organizational, interpersonal, and communication skills
  • Customer-focused mindset and attention to detail
  • Bachelor's degree or equivalent work experience in sales, marketing, e-commerce, retail technology, or SaaS
  • Self-motivated team player with a hands-on mentality
  • Ability to work cross-functionally, think strategically and tactically, with attention to detail
  • Proven quantitative analytical and project management skills

Responsibilities

  • As an Amazon Global Selling Account Manager, you will play a crucial role in driving the success of European sellers as they expand their reach on Amazon's global marketplaces.
  • The Amazon Global Selling team supports the expansion of European sellers to the US marketplace.
  • As an Account Manager, you will closely consult with European brands to onboard them onto Amazon US and provide expertise on listing optimization, advertising & promotions, logistics, and other best practices.
  • You will collaborate cross-functionally with Amazon teams to accompany Sellers' development and drive their growth from a local to an international level.
  • In this exciting new role, you will be responsible for recruiting, supporting, and managing strategic third-party Sellers from Europe that want to grow their businesses to a global level.
  • You will leverage your analytical and commercial skills to provide in-depth business analysis and effective account management for key sellers.
  • As the main point of contact for these partners, you will manage the day-to-day relationship, ensuring they are fully competent on Amazon's selling tools and familiar with our wide range of products and services.
  • You will identify opportunities to increase their revenue across Amazon's global marketplaces and help them maintain our high customer experience standards.
  • Additionally, you will collect sellers' feedback, escalate issues, and drive cross-functional teams to prioritize and deploy timely solutions to support improved processes and Seller experience.

FAQs

What languages are required for this position?

Fluency in both German and English is essential for this role.

Is prior sales experience necessary for this job?

While some sales experience is preferred, internships and relevant work experience are also acceptable.

What educational background is required for the Amazon Global Selling Account Manager position?

A Bachelor's degree or equivalent work experience in sales, marketing, e-commerce, retail technology, or SaaS is required.

What skills are important for success in this role?

Excellent organizational, interpersonal, and communication skills, along with a customer-focused mindset and attention to detail, are important for success.

What will my main responsibilities be as an Account Manager?

You will be responsible for recruiting, supporting, and managing strategic third-party Sellers from Europe, helping them to expand their businesses to a global level, and ensuring they are competent with Amazon's selling tools.

Is this position focused solely on European markets?

No, while the role involves supporting European sellers, it is primarily focused on assisting them in expanding their reach to the US marketplace.

Will I work individually or as part of a team?

You will work as part of a cross-functional team, collaborating with various Amazon teams to support sellers' growth and development.

What qualities does Amazon look for in an ideal candidate for this position?

Amazon seeks self-motivated team players with a hands-on mentality, the ability to think strategically and tactically, and individuals with proven quantitative analytical and project management skills.

Are there opportunities for career growth within Amazon in this role?

Yes, the role offers an opportunity to accelerate your sales career and connect with a community of professionals supporting seller growth.

What is Amazon's stance on diversity and inclusion in hiring?

Amazon is an equal opportunities employer and values a diverse workforce as central to its success. They base recruiting decisions on experience and skills.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.