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Anthropologie Part Time Team Leader - Brent Cross, London

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    People, HR & Administration
  • London

AI generated summary

  • You need leadership experience in fast-paced retail, a track record in training, strong sales impact skills, initiative under pressure, and a genuine appreciation for Anthropologie's culture.
  • You will train staff, drive sales, manage operations, ensure service standards, support team goals, and maintain a positive store environment while upholding company policies.

Requirements

  • Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment
  • Ability to work with initiative and consistency under tight time constraints
  • Ability to positively impact results in sales
  • Proven record of training individuals or a team of talented people
  • An appreciation and understanding of the Anthropologie culture and its appeal in the market

Responsibilities

  • Participate in the training and development of all new and existing associates to meet the Company’s service expectation
  • Build and maintain strong relationships with peers; working collaboratively toward common goals
  • Participate in staff recruitment and hiring
  • Uphold Company standards and act as a mentor, teacher and positive role model to others
  • Lead by example and inspire a shared vision by communicating store and Company goals
  • Possess strong communication skills in both written and verbal form
  • Utilise sales reports to track, analyse and communicate key performance results
  • Work alongside the Department Manager to maximise sales and achieve store and Company goals
  • Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service
  • Participate in regular touch-bases with the Management Team to foster a shared store vision
  • Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike
  • Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems
  • Be a brand ambassador: provide a high level of service and aesthetic representation
  • Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers
  • Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives
  • Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
  • Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders
  • Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take
  • Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset
  • Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents
  • Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness
  • Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses

FAQs

What are the primary responsibilities of the Part Time Team Leader at Anthropologie?

The primary responsibilities include training and developing associates, leading and communicating store goals, managing the shop floor environment, overseeing operational procedures, and participating in merchandising efforts.

Is previous retail experience required for this position?

Yes, experience in a leadership or supervisor role within a fast-paced and customer-focused retail environment is required.

What type of training will be provided to new employees?

New employees will participate in training and development programs designed to meet the Company’s service expectations and ensure they uphold Company standards.

What skills are necessary for success in this role?

Strong communication skills, the ability to work under tight time constraints, a positive impact on sales, and experience in training individuals or teams are necessary for success.

Are there employee discounts offered?

Yes, employees receive up to 40% discount at all URBN Brands.

What benefits are provided for wellbeing?

The company offers an Employee Assistance program for mental, physical, and financial health support, discounts off external gym memberships, and private medical insurance for eligible employees.

Does the job offer any special leave options?

Yes, there is a 'Life Leave' policy that allows employees one additional day off per year for significant life events, in addition to the annual leave entitlement.

Is there support for continued professional development?

Yes, the company offers structured support within the business alongside continued learning and development opportunities.

What is the work environment like in this role?

The work environment is fast-paced and requires maintaining a positive and upbeat atmosphere for both customers and staff while delivering high levels of service.

How does the company ensure diversity and inclusion in their hiring process?

URBN is committed to equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability, basing all employment decisions on merit, job requirements, and business needs.

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.