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Anthropologie Seasonal Sales Associate - Regent Street, London (FTC)

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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

5d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have retail experience (preferred but not essential), an understanding of the Anthropologie brand, and strong communication skills.
  • You will engage customers, support sales, utilize technology for orders, collaborate with peers, share product knowledge, maintain visual standards, and contribute to a positive store environment.

Requirements

  • Previous experience in a retail environment – not a must.
  • An awareness of the Anthropologie brand and its appeal to the local market.
  • Strong communication skills.

Responsibilities

  • Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
  • Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
  • Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
  • Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
  • Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
  • Executes stock-to-sales processes and presentation standards
  • Is knowledgeable of trend and supports brand messaging
  • Has an understanding of how the merchant process impacts business and the customer experience.

FAQs

What is the location of the Seasonal Sales Associate position?

The position is located at 158 Regent St, Soho, London, W1B 5SW, United Kingdom.

What is the main responsibility of a Seasonal Sales Associate at Anthropologie?

The main responsibility is to achieve the Anthropologie mission by creating an unimagined experience and consistently meeting or exceeding financial, operational, and visual expectations.

Is previous retail experience required for this role?

Previous experience in a retail environment is preferred but not a must.

What skills are important for this position?

Strong communication skills and an awareness of the Anthropologie brand and its appeal to the local market are important.

Are there employee discounts available?

Yes, employees can receive up to 40% discount at all URBN Brands.

What unique benefits does Anthropologie offer for work-life balance?

Anthropologie offers 'Life Leave', which is one day a year to take time off for significant life events, in addition to regular annual leave.

Are there opportunities for continued development?

Yes, Anthropologie offers structured support within the business alongside continued learning and development opportunities.

What type of support does the Employee Assistance program provide?

The Employee Assistance program supports employees with mental, physical, and financial health.

Is there a travel assistance program for employees?

Yes, there are season ticket loans and a cycle to work scheme available for eligible employees.

What is the company’s stance on equal opportunities?

URBN is an Equal Opportunities Employer committed to diversity and inclusion, providing equal employment opportunities based on merit, job requirements, and business needs.

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.