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Apertura Futura: Account Representative - State Farm Agent Team Member

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • San Antonio

AI generated summary

  • You should be people-oriented, organized, self-motivated, detail-oriented, proactive, team-oriented, and able to present. Bilingual in Spanish preferred; must obtain Property, Casualty, and Life licenses.
  • You will provide excellent customer service, respond to inquiries, assist with policy changes, develop leads, schedule appointments, and work towards marketing goals with a strong commitment to success.

Requirements

  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

FAQs

What are the primary responsibilities of an Account Representative at State Farm?

The primary responsibilities include providing customer service, responding to insurance inquiries, working with the agent on marketing goals, developing leads, scheduling appointments, identifying customer needs, and maintaining a strong work ethic.

What are the required skills for this position?

Required skills include being people-oriented, having organizational skills, being self-motivated and detail-oriented, being proactive in problem solving, and the ability to work in a team environment and make presentations to potential customers.

Is bilingualism a requirement for this role?

Bilingualism, specifically in Spanish, is preferred for this position but not strictly required.

Are there licensing requirements for this job?

Yes, candidates must be able to obtain a Property and Casualty license and a Life and Health license as part of the job requirements.

What type of compensation can employees expect?

Employees can expect a salary plus commission/bonus, along with paid time off including vacation and personal/sick days.

Can I apply for this job if I do not have experience in insurance?

While prior experience in insurance may be beneficial, it is not explicitly stated as a requirement. What is emphasized is a career-oriented attitude and a commitment to building customer relationships.

Where is this position located?

This position is located in San Antonio, TX.

Am I applying to State Farm directly?

No, you are applying to work with an independent contractor State Farm agent, not directly with State Farm Insurance Companies.

What is the team’s mission?

The team’s mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams through various insurance and financial services.

What kind of products will I be promoting?

You will be promoting State Farm products including auto insurance, home insurance, life insurance, and retirement planning services.

Finance
Industry
10,001+
Employees
1922
Founded Year

Mission & Purpose

At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. A career as a State Farm® agent offers an incredible opportunity for motivated people to align themselves with a company that has earned the respect of its customers and community. For the past 90+ years, State Farm agents have built and maintained lasting customer relationships. With diverse backgrounds and experiences, over 19,000 State Farm agents serve our customers across the United States. Like a good neighbor, State Farm is there.®