FAQs
What are the main responsibilities of the Application Analyst role?
The main responsibilities include troubleshooting web and enterprise applications, collaborating with partners to align solutions with business objectives, coordinating enhancements and upgrades, providing end-user training, maintaining documentation, and participating in the evaluation and testing of new applications.
What qualifications do I need to apply for this position?
You need a Bachelor’s degree in computer science, Information Systems, or equivalent work experience, along with three or more years of experience in technical support and/or applications support in a medium to large enterprise.
Is prior experience in fast-growing organizations required for this role?
Yes, experience in fast-growing organizations and the associated pace of change is preferred for this role.
What type of training will be provided to end-users?
Training will be provided through structured sessions as well as on-demand assistance to ensure users are comfortable with the applications.
Will I have the opportunity to stay updated on industry trends?
Yes, you will have the opportunity to stay updated on industry trends by attending conferences, conducting research, and engaging with vendors.
How does the company handle issues that need to be escalated to vendor partners?
The Application Analyst will have the ability to proactively identify and manage incidents and events, and will escalate issues to vendor partners as needed to ensure they are resolved.
Are there any requirements regarding background checks or drug screening?
Yes, applicants must be able to pass a background check and a pre-employment drug screen, in compliance with federal, state, and local laws.
Does First Onsite provide equal employment opportunities?
Yes, First Onsite provides equal employment opportunities and prohibits discrimination and harassment of any type.
Can I submit my resume through a third-party recruitment agency?
No, third-party resume submissions are not accepted. Any resume submitted will be considered the property of the company, and they will not be liable to pay a placement fee.
Will this job require me to work outside regular hours?
Yes, you may need to support solutions outside regular working hours if necessary to ensure seamless operations and minimal downtime.