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Application Support Analyst

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity

AI generated summary

  • You need a degree in Informatics or Computer Science, strong Java, SQL, and scripting skills, Ansible experience, and fluency in English. Must excel in problem-solving and teamwork.
  • You will develop and automate processes, support applications, enhance service management tools, and analyze internal workflows for improvement.

Requirements

  • - Degree in Informatics Engineering, Computer Science or in similar areas
  • - Good knowledge on Java and SQL
  • - Good knowledge on scripting languages (e.g., Python, Shell Script)
  • - Experience in using Ansible, Kibana, Grafana, Jira and Confluence
  • - Experience in application support
  • - Excellent capacity to work autonomously or integrated in a team
  • - Good problem-solving and analytical skills
  • - Pro-activity and ability to adapt in a context in which priorities often change
  • - Developed sense of responsibility, oriented to customer solutions and associated improvements
  • - Fluent in English - written and spoken (mandatory)

Responsibilities

  • - Focused mainly on process development and automation
  • - Application Support
  • - Develop tools and processes in the scope of service management
  • - Analyze, document and improve internal processes and tools
  • - Know the application flows and their functional analysis

FAQs

What is the job title for this position?

The job title is Application Support Analyst.

Where is the job located?

The position is based in the Lisbon area and requires hybrid work.

What are the main responsibilities of the Application Support Analyst?

The main responsibilities include process development and automation, application support, developing tools and processes for service management, analyzing and documenting internal processes, and understanding application flows and their functional analysis.

What are the required skills for this role?

Required skills include a degree in Informatics Engineering, Computer Science or similar areas, good knowledge of Java and SQL, scripting languages (e.g., Python, Shell Script), experience with Ansible, Kibana, Grafana, Jira, and Confluence, application support experience, strong problem-solving and analytical skills, proactivity, and fluency in English.

Is previous experience in application support necessary?

Yes, previous experience in application support is necessary for this role.

What programming languages should the candidate be familiar with?

The candidate should have good knowledge of Java, SQL, and scripting languages such as Python and Shell Script.

Are there any language requirements for this position?

Yes, fluency in English, both written and spoken, is mandatory.

Does InnoWave have an equal opportunity employment policy?

Yes, InnoWave provides equal opportunity in employment regardless of gender, gender identity, sexual orientation, marital status, race, nationality, religion, age, disability, political beliefs, or any other factor.

What should applicants expect regarding their personal data?

By responding to the job post, applicants consent to the use of their data by InnoWave Group for as long as necessary, with regular data-cleansing and updating exercises conducted to ensure the information is relevant and accurate.

Will InnoWave pay fees to third-party agencies for candidate submissions?

No, InnoWave will not pay fees to any third-party agency or company that does not have a signed agreement and does not submit resumes/CVs directly.

Change Lives Through Innovation

Consulting
Industry
201-500
Employees
2008
Founded Year

Mission & Purpose

Innowave Technologies is a company focused on delivering innovative IT solutions and consulting services to businesses and organisations. They specialise in areas such as software development, digital transformation, and technology integration. Their ultimate mission is to drive technological advancement and improve operational efficiency for their clients through cutting-edge solutions and tailored services. Innowave Technologies aims to enable businesses to leverage technology effectively, optimise their processes, and stay competitive in a rapidly evolving digital landscape. Their purpose is to facilitate growth and success for their clients by providing high-quality, forward-thinking technology solutions.