FAQs
What is the minimum experience required for the Application Support Analyst role?
The minimum experience required is 2 years in an applications management, support, or development role.
Is a specific educational background required for this position?
A 3rd Level technology degree or equivalent is preferable.
What technologies should I be familiar with for this job?
You should have a working knowledge of Networks, Cloud & Business Applications including Office 365, SharePoint 365, and Microsoft Azure, as well as familiarity with database technologies like Oracle and MS SQL Server.
Is experience in Java important for this role?
Yes, experience in Java is essential.
What type of support experience is required for this position?
Customer-facing technical support experience is required, along with experience supporting application software.
Will I need to manage any projects in this role?
Yes, you will be responsible for managing small/medium projects or sections of larger projects and interacting with stakeholders to ensure business requirements are met.
Is there an on-call support requirement for this position?
Yes, there is a requirement to partake in the on-call support and maintenance rota when needed.
What benefits do employees receive at Version 1?
Employees receive a comprehensive benefits package that includes profit sharing, strong career progression, flexible working arrangements, financial wellbeing initiatives, and wellness programs, among others.
Is ITIL certification preferred for this role?
Yes, an ITIL Foundation qualification is preferred.
Will I receive training and development support at Version 1?
Yes, you will benefit from educational assistance, incentivised certifications, and mentorship coaching for professional growth.