Area Support Merchandiser Plymouth

Dee Set

3mo ago

Job
Full-time
Mid & Senior Level
Sales & Business Development
People, HR & Administration
Plymouth

AI generated summary

You must be flexible for weekend work, have a car, be computer literate, train colleagues, support reviews, follow policies, provide excellent service, and resolve customer complaints efficiently.
You will support team performance, drive sales, coach staff, ensure compliance, manage operations, build relationships, deliver training, and enhance customer service while monitoring budgets.

Requirements

Working 37.5 hours per week, over 5 days, flexibility for weekend working will be required for this role.
Access to own car is essential for this role as traveling is part of the job.
To be fully flexible and reactive to the Regional Performance Manager requests at all times.
To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems.
To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning.
To work with the Regional Performance Manager and to ensure all on the job training is completed.
To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth.
To support delivery of HR process and policies through the line.
Ensure we follow procedures and provide the support to deliver maximum on-shelf availability.
Ensure that the merchandising proposition is delivered consistently in all stores.
Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them.
Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers.
Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service.
Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships.
Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.

Responsibilities

Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores.
Building relationships, effective coaching of teams and delivering consistent operational and commercial standards.
Driving sales and profitability through the performance and development of the Field Merchandising Teams.
Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers.
Supporting and coaching individuals to meet the business targets.
To be aware of monetary budget through payroll and expenses.
To be fully flexible and reactive to the Regional Performance Manager requests at all times.
To support in delivering the field Merchandising Retail strategy.
To support in the communication of business and regional objectives to store teams.
To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area.
To collate and provide constructive feedback to colleagues and the senior team.
To support compliance in the delivery of all activity - promotional and trading.
To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication.
To be highly organised through planning workload and managing time in an effective way.
Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area.
Support in the development of new business opportunities.
Support in the development of new policies, procedures, and technology.
Support in developing a culture of teamwork, resilience, and high performance.
Adopt a coaching style of leadership within the team.
To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems.
To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning.
To work with the Regional Performance Manager and to ensure all on the job training is completed.
To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth.
To support delivery of HR process and policies through the line.
Ensure we follow procedures and provide the support to deliver maximum on-shelf availability.
Ensure that the merchandising proposition is delivered consistently in all stores.
Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them.
Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers.
Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service.
Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships.
Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.

FAQs

What are the working hours for the Area Support Merchandiser role?

The working hours are 37.5 hours per week, over 5 days, with flexibility for weekend working required.

Is a driver's license necessary for this position?

Yes, access to your own car is essential as traveling is part of the job.

What is the primary purpose of the Area Support Merchandiser role?

The role supports Regional Performance Managers in managing day-to-day activities within stores, building relationships, coaching teams, and driving sales and profitability through the Field Merchandising Teams.

What are the key objectives for this job?

Key objectives include implementing operating standards, coaching individuals to meet business targets, managing budgets, and being flexible to the Regional Performance Manager's requests.

What responsibilities does the Area Support Merchandiser have regarding coaching and leadership?

Responsibilities include supporting the delivery of the merchandising strategy, communication of objectives, identifying underperforming stores, providing feedback, and fostering a high-performance culture through coaching.

How is customer service impacted by this role?

The Area Support Merchandiser is responsible for ensuring on-shelf availability, delivering a consistent merchandising proposition, training team members on procedures, and maintaining high levels of customer service.

What is the salary for the Area Support Merchandiser position?

The salary for this position is £12.59 per hour.

Where is the job located?

The job is located at ASDA Plymouth.

What is the contract type for this role?

The contract type is Permanent Full Time.

Who can I contact for more information about the role?

You can contact Emma Dearsley for more information about the position.

Dee Set

Retail experts with over 21 years of experience supporting brands to be better, faster & more cost effective in retail.

Retail & Consumer Goods

Industry

1001-5000

Employees

2001

Founded Year

Mission & Purpose

For over 20 years Dee Set has been working collaboratively with retailers and brands to help them sell more. Born out of a frustration of seeing activities and problems that required practical and innovative solutions. We continue to go from strength to strength, with continuous investment, innovation and a relentless desire to be the industry leader in driving retail sales - our data, tech and people services are constantly pushing boundaries. Not only do we complete our work with a smile, but our results leave a lasting impression on our customers too.