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Assistant Business Manager

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You need retail management experience, a passion for beauty, commercial acumen, people management skills, and strategic planning expertise.
  • You will drive financial results, coach the team, enhance customer experience, maintain standards, propose events, and foster a collaborative culture while ensuring sales targets are met.

Requirements

  • Retail management experience
  • A genuine passion for the beauty industry
  • Commercial acumen
  • People management experience
  • Strategic planning experience

Responsibilities

  • Drive financial results in store to meet and exceed targets and key performance indicators.
  • Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
  • Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
  • Lead by example to promote exceptional customer service and creating a customer experience.
  • Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
  • Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
  • Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
  • Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
  • Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
  • Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
  • Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
  • You are flexibility required to work 5 days on a shift basis, working both early shifts and late shifts.
  • You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.

FAQs

What is the job title for this position?

The job title is Assistant Business Manager, Dublin Airport.

What type of contract is offered for this role?

This position offers a Full Time, Permanent Contract.

What is the main responsibility of the Assistant Business Manager?

The main responsibility is to act as a Charlotte Tilbury ambassador in Travel Retail, leading and engaging the team to meet and exceed targets.

What experience is required for this position?

Retail management experience is required, along with a genuine passion for the beauty industry, commercial acumen, people management experience, and strategic planning experience.

Is there a structured training program for new hires?

Yes, there is a structured induction program called Charlotte’s Magic Academy, which trains new hires on all aspects of the role.

What benefits are offered to employees?

Employees receive exclusive product launches, access to Tilbury Treats rewards platform, life assurance, birthdays off work, team sales incentives, and many more.

Will I need to provide references as part of the hiring process?

Yes, you will be required to provide a five-year working and personal reference, along with a Criminal Reference Check.

What are the working hours for this role?

The position requires flexibility to work 5 days on a shift basis, including both early and late shifts.

How does the company support employee growth?

The company offers structured career development, with support from industry experts to explore learning potential and career goals.

Does the company value diversity in its workforce?

Yes, Charlotte Tilbury Beauty celebrates and supports diversity by hiring people with varied backgrounds, cultures, voices, beliefs, and perspectives.

Dream, Dare & Disrupt

Retail & Consumer Goods
Industry
501-1000
Employees
2013
Founded Year

Mission & Purpose

Charlotte Tilbury Beauty is a renowned cosmetics brand founded by makeup artist Charlotte Tilbury. The company offers a wide range of makeup and skincare products designed to enhance natural beauty and empower individuals to look and feel their best. With a focus on high-quality formulations, luxurious textures, and iconic packaging, Charlotte Tilbury Beauty provides a luxurious and immersive beauty experience. Their ultimate mission is to inspire confidence and empower individuals to express their unique style through the transformative power of makeup. With a commitment to innovation, quality, and inclusivity, Charlotte Tilbury Beauty strives to create products that cater to diverse needs and deliver exceptional results.