Logo of Huzzle

Assistant Business Manager

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    People, HR & Administration
  • London
  • Quick Apply

AI generated summary

  • You need retail management experience, a passion for beauty, commercial acumen, people management skills, and strategic planning experience.
  • You will drive sales, coach the team, ensure exceptional customer service, maintain standards, implement development plans, and propose strategies for commercial success.

Requirements

  • Retail management experience
  • A genuine passion for the beauty industry.
  • Commercial acumen
  • People management experience.
  • Strategic planning experience

Responsibilities

  • Drive financial results in store to meet and exceed targets and key performance indicators.
  • Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
  • Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
  • Lead by example to promote exceptional customer service and creating a customer experience.
  • Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
  • Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
  • Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
  • Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
  • Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
  • Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
  • Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

FAQs

What is the job title for this position?

The job title is Assistant Business Manager.

Where is this position located?

This position is located at Charlotte Tilbury, Westfield.

Is this a full-time position?

Yes, this is a full-time position.

What is the main responsibility of the Assistant Business Manager?

The main responsibility is to drive financial results in-store to meet and exceed targets, while also ensuring exceptional customer service and team performance.

What type of experience is required for this position?

Retail management experience, people management experience, and strategic planning experience are required.

What kind of training does Charlotte Tilbury offer for new employees?

Charlotte Tilbury offers a structured induction program called Charlotte’s Magic Academy, which provides training on all aspects of the role.

Will employees have access to exclusive product launches?

Yes, employees will receive exclusive launches of products before anyone else.

Are there any benefits associated with this job?

Yes, some benefits include life assurance, birthdays off work, team sales incentives, and access to the Tilbury Treats rewards platform.

Does Charlotte Tilbury value diversity in its workforce?

Yes, Charlotte Tilbury celebrates and supports diversity by encouraging and hiring individuals from diverse backgrounds, cultures, voices, beliefs, and perspectives.

Is there a focus on personal development in this role?

Yes, structured career development and support from industry experts are provided to explore learning potential and career goals.

Dream, Dare & Disrupt

Retail & Consumer Goods
Industry
501-1000
Employees
2013
Founded Year

Mission & Purpose

Charlotte Tilbury Beauty is a renowned cosmetics brand founded by makeup artist Charlotte Tilbury. The company offers a wide range of makeup and skincare products designed to enhance natural beauty and empower individuals to look and feel their best. With a focus on high-quality formulations, luxurious textures, and iconic packaging, Charlotte Tilbury Beauty provides a luxurious and immersive beauty experience. Their ultimate mission is to inspire confidence and empower individuals to express their unique style through the transformative power of makeup. With a commitment to innovation, quality, and inclusivity, Charlotte Tilbury Beauty strives to create products that cater to diverse needs and deliver exceptional results.