FAQs
What are the primary responsibilities of the Assistant Department Manager - Joaillerie?
The primary responsibilities include overseeing daily operations, achieving sales targets, ensuring excellent customer service, managing and coaching the sales team, and maintaining relationships with suppliers.
What experience is required for the Assistant Department Manager position?
Candidates should have 3+ years of retail management experience and previous experience in a managerial role, with expertise in jewelry.
Will the Assistant Department Manager assist in marketing activities?
Yes, the Assistant Department Manager will assist in the execution of marketing activities and promotions within the department.
What skills are required for this position?
The role requires strong interpersonal, communication, organizational, and management skills, along with a sense of initiative and commercial creativity.
Is customer service a significant part of the Assistant Department Manager's role?
Yes, the Assistant Department Manager is responsible for ensuring the highest level of customer service is provided by the team and addressing customer needs and issues.
What kind of support will the Assistant Department Manager provide to the sales team?
The Assistant Department Manager will provide coaching and training to enhance the performance of team members and conduct regular one-on-one meetings and mentoring sessions.
Does the Assistant Department Manager have to manage supplier relations?
Yes, the role involves coordinating with suppliers and maintaining smooth relationships to implement partnerships.
Are there specific tools or practices that the Assistant Department Manager must follow for CRM activities?
Yes, the Assistant Department Manager is expected to follow up on CRM activities to ensure contactability and compliance with Dior Know, as well as conduct daily one-on-one interactions.