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Assistant Director of Talent & Culture

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Fairmont Hotels & Resorts

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Quick Apply

AI generated summary

  • You need 3-5 years in HR leadership in hospitality, union experience, proficiency in English, strong communication, organizational skills, and the ability to work with diverse communities.
  • You will manage Talent & Culture operations, support colleagues, oversee recruitment and retention, promote employee relations, ensure policy compliance, and handle administrative duties.

Requirements

  • 3-5 years of Human Resources Leadership Experience in a hospitality setting;
  • Previous experience in unionized environment required;
  • Reading, writing, and oral proficiency in English;
  • Previous experience in Talent Acquisition and Union a strong asset;
  • Self-Confident and able to communicate easily with all levels of an organization from line colleagues to Executives;
  • Computer literate in Microsoft Office applications;
  • University/College degree in a related discipline preferred;
  • Strong organizational and leadership skills;
  • Highly responsible & reliable with strong sense of urgency;
  • Resourceful and ability to work cohesively as part of a team
  • Up-to-date on HR trends and practices in the market;
  • Ability to create a community which supports a collaborative environment;
  • Excellent interpersonal skills with ability to communicate with all levels of talent;
  • Excellent organization and administrative skills, Ability to multi-task;
  • Multicultural awareness and able to work with communities and people from diverse backgrounds;
  • Flexible, able to embrace, and respond to change;
  • Ability to work independently and make sound decisions with strong initiative;
  • Self-motivated and energetic;

Responsibilities

  • Manage the day-to-day operations of the Talent & Culture Department
  • Lead and provide support to the Talent & Culture team members
  • Consistently offer professional, friendly and engaging service
  • Be a role model within the hotel and exhibit and practice professional leadership skills, which are fully aligned with our culture, values and pillars
  • Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and fun
  • The ability to organize, attend and participate in management of employee functions
  • Assist the Director of Talent & Culture in assessing organizational needs, developing aligned Talent & Culture solutions and implement strategies in the areas of employee relations, recruitment, retention administration and Colleague wellness
  • Maintain relationships with local schools, colleagues and universities
  • Manage and oversee the recruitment process
  • Implement retention strategies to fulfill business need objectives
  • Support an environment which promotes open ongoing feedback and coaching to bridge gaps for better performance
  • Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in Colleague feedback
  • Assist Managers in setting objectives and goals for supervisor and assistant managers
  • Support the implementation of Talent & Culture strategies
  • Provide advice on employment legislation and developments in labor laws, Employment Standards, Collective Bargaining Agreement
  • Communicate Talent & Culture policies and procedures to all leaders and colleagues
  • Promote work-life balance to achieve a healthy workforce in each department
  • Support the motivation of talent through regular activities through the hotel
  • Ensure employee final pay is accurate, timely, and in keeping with legislative requirements
  • Complete exit interviews with departing colleagues
  • Advance positive employee relations by building effective working relationships with all constituents
  • Provide assistance and support with employee relations issues
  • Provide support in Colleague coaching and counseling
  • Conduct disciplinary meetings when required
  • Process and maintain confidential information and properly document information for payroll purposes
  • Provide assistance related to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
  • Follow and enforce policies and procedures
  • Follow all safety policies
  • Participate in the departmental financial budgeting and month-end processes
  • Assist the team in performing administrative duties within the department
  • Perform other duties as assigned

FAQs

What are the main responsibilities of the Assistant Director of Talent & Culture?

The main responsibilities include managing day-to-day operations of the Talent & Culture Department, supporting the recruitment process, implementing retention strategies, promoting positive colleague relations, and assisting in employee relations issues and performance management.

What experience is required for this position?

Candidates should have 3-5 years of Human Resources leadership experience in a hospitality setting, experience in a unionized environment, and proficiency in Talent Acquisition.

Is previous experience in Talent Acquisition necessary?

Yes, previous experience in Talent Acquisition is a strong asset for this role.

What kind of benefits does the Fairmont Orchid offer?

Benefits include premium medical/drug/vision coverage, 401(k) matching, paid time off, incentive bonuses, employee discounts, complimentary meals in the employee dining facility, and more.

What is the salary range for the Assistant Director of Talent & Culture position?

The salary range for this position is between $85K and $110K USD.

Do I need to be legally eligible to work in the United States for this position?

Yes, candidates must be legally eligible to work in the United States, as the hotel cannot assist with obtaining U.S. work authorization.

What educational background is preferred for this role?

A university or college degree in a related discipline is preferred for this role.

What skills are important for the Assistant Director of Talent & Culture?

Important skills include strong organizational and leadership skills, excellent interpersonal communication, the ability to work independently, multicultural awareness, and being resourceful in a team environment.

How does Fairmont Orchid support diversity and inclusion?

Fairmont Orchid is committed to attracting, recruiting, and promoting diverse talent and fostering an inclusive workplace environment.

How does the resort promote work-life balance?

The resort promotes work-life balance through various wellness initiatives, a healthy workforce environment, and policies that support personal well-being.

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Fairmont Hotels & Resorts

Turning Moments into Memories

Travel & Leisure
Industry
10,001+
Employees
1907
Founded Year

Mission & Purpose

Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.