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Assistant Front Office Manager

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Park Plaza

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Amsterdam

AI generated summary

  • You must have prior experience as an Assistant Front Office Manager and be skilled in using Property Management Systems, preferably Opera. Managerial comfort is essential.
  • You will lead the Front Office team, ensure guest focus, develop skills, collaborate with departments, fulfill Duty Manager roles, select new employees, and excel in Property Management Systems.

Requirements

  • Who is comfortable in a managerial position and has previous experience in an Assistant Front Office Manager role
  • Who is a true master in the use of Property Management Systems (preferably Opera)

Responsibilities

  • Who is responsible for the tasks regarding the Front Office. In this, you take care of the team and the pursuit of personalized service for our guests day in, day out
  • Who focuses on the guest, this is extremely important for both the Front Office and other departments. You are therefore the person who keeps this focus high in the team and addresses the necessary developments and responsibilities
  • Who ensures that the team has the right skills. In this, you have an exemplary function. You can inspire the team and encourage them to make certain choices. In addition, you will assist in creating (non-) operational schedules, which will contribute to your personal development
  • Who will collaborate with team leaders and managers from other departments, so that the quality of service matches on all levels
  • Who fulfills the Duty Manager services
  • Who participates in a close-knit team. You strive to continue this by selecting new employees. Here you will ensure an inspiring on-boarding process
  • You are comfortable in a managerial position and have previous experience in an Assistant Front Office Manager role
  • Who is a true master in the use of Property Management Systems (preferably Opera)

FAQs

What is the job title for this position?

The job title is Assistant Front Office Manager.

Where is the job located?

The job is located at Park Plaza Victoria Amsterdam.

What type of employment is offered for this position?

This position is a full-time job.

How many hours per week does the job require?

The job requires 38 hours per week.

What previous experience is required for this role?

Previous experience in an Assistant Front Office Manager role is required.

What Property Management Systems experience is preferred?

A true master in the use of Property Management Systems, particularly Opera, is preferred.

What are some of the benefits offered for this position?

Benefits include a birthday bonus, competitive salary, 25 days holiday, travel compensation, discounted hotel rates, and more.

Is there a focus on guest service in this role?

Yes, the role focuses heavily on ensuring personalized service and maintaining a high guest focus within the team.

Will I be responsible for training new staff?

Yes, as part of your responsibilities, you will assist in selecting new employees and ensuring an inspiring onboarding process.

Are there opportunities for career development?

Yes, there are great online learning and development opportunities to help you grow your career.

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Park Plaza

Feel the Authentic

Travel & Leisure
Industry
1001-5000
Employees

Mission & Purpose

Park Plaza, part of the Radisson Hotel Group, is a premium hotel brand that operates upscale hotels and resorts in key locations across Europe, the Middle East, and Asia. Catering to both business and leisure travellers, Park Plaza offers stylish accommodations, modern amenities, meeting facilities, and exceptional dining experiences. The brand focuses on delivering personalised, high-quality service and memorable stays for guests. Their ultimate mission is to create a welcoming and luxurious environment where guests can relax, work, and explore their destinations with ease. The purpose of Park Plaza is to enhance the travel experience by combining comfort, convenience, and sophistication