FAQs
What are the primary responsibilities of the Assistant General Manager?
The Assistant General Manager assists the General Manager in managing the overall Planning, Organizing, Leading, and Controlling (P-O-L-C) functions of the facility. This includes P&L responsibility, staff management, day-to-day operations, compliance audits, and customer satisfaction initiatives.
What skills are required for this position?
Required skills include strong analytical abilities, problem-solving capabilities, leadership experience, excellent interpersonal and communication skills, customer relations expertise, proficiency in Microsoft Office, and the ability to manage a staff of five or more.
Is prior experience necessary for this role?
Yes, a minimum of two years' experience as a manager in a logistics, distribution, or operations environment is required. A proven track record of achieving corporate goals at the AGM level or higher is also expected.
What educational background is preferred for this position?
A four-year college degree is preferred for candidates applying for the Assistant General Manager position.
What type of environment will the Assistant General Manager be working in?
The Assistant General Manager will work in a logistics, distribution, or operations environment, focusing on delivering high standards of customer service and operational efficiency.
What are the expectations regarding customer relations?
The Assistant General Manager is expected to build strong relationships with members and sellers to enhance customer satisfaction and provide unique and innovative solutions to customers' needs.
Are there any language skills that would be beneficial for this role?
Yes, bilingual skills are considered a plus for the Assistant General Manager position.
Will training and development of staff be part of the Assistant General Manager's responsibilities?
Yes, the Assistant General Manager will assist the General Manager in hiring, training, and developing staff to meet company guidelines.
Is there any requirement for compliance with regulations?
Yes, the Assistant General Manager will assist the General Manager in auditing the facility to confirm compliance with internal procedures, as well as county, state, EPA, and OSHA regulations.
What tools or software proficiency is expected for this job?
Proficiency in all areas of Microsoft Office is expected for the Assistant General Manager position.