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Assistant Manager

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Bensons for Beds

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Londonderry

AI generated summary

  • You should build rapport with customers, use sleep technology, navigate sales processes, deliver exceptional service, meet targets, and have prior customer-facing experience with strong communication skills.
  • You will advise customers on sleep wellness, use sleepPRO™ technology to recommend mattresses, manage sales paperwork, assist colleagues, and maintain store cleanliness during busy periods.

Requirements

  • Using your natural ability to build rapport with our customers to advise them on Sleep wellness ™.
  • Using our unique sleepPRO™ technology to ensure they choose the right mattress for them, giving them a perfect night’s sleep every night.
  • Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided).
  • We are looking for Sales Consultants with pride, passion and a positive ‘can do’ attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience.
  • Driven to achieve your sales targets.
  • You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs.
  • Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

Responsibilities

  • Using your natural ability to build rapport with our customers to advise them on Sleep wellness ™.
  • Using our unique sleepPRO™ technology to ensure they choose the right mattress for them, giving them a perfect night’s sleep every night.
  • Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided).
  • Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience.
  • Moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers.
  • Cover some of the busiest times, including evenings, weekends and bank holiday weekends as part of your working week.

FAQs

What is the job title for this position?

The job title is Sales Consultant, also known as Sales Assistant, Sales Advisor, Sales Executive, Retail Assistant, or Team Member in other businesses.

What are the main responsibilities of a Sales Consultant at Bensons for Beds?

The main responsibilities include building rapport with customers, advising them on Sleep wellness™, using sleepPRO™ technology to help them choose the right mattress, completing the sales process and required paperwork, and collaborating with store colleagues to provide an outstanding in-store experience.

Is sales experience required for this role?

While it is ideal to have worked in a customer-facing role previously, it is not explicitly stated as a requirement. However, confident communication skills and the ability to spot sales opportunities are essential.

What benefits does Bensons for Beds offer to Sales Consultants?

Benefits include a competitive base salary plus uncapped commission, monthly store bonus potential, employee discounts, Medicash options for health services, pension scheme, discounted gym membership, annual leave buy & sell scheme, enhanced maternity and adoption leave, access to Retail Trust services, learning and development programs, career progression opportunities, and long service awards.

What is the expected working schedule for this role?

The role requires covering busy times, which often include evenings, weekends, and bank holiday weekends, but the company values work-life balance and does not expect employees to work all of these times.

How does the commission structure work for Sales Consultants?

Sales Consultants have a competitive base salary, and once they achieve their minimum sales target, they can earn uncapped individual commission paid monthly on top of their salary.

What is the application process for this position?

The application process involves a brief online form to complete, where applicants can share their information, answer some questions, and confirm their eligibility. Bensons for Beds will reply as soon as possible.

Are there opportunities for career progression within Bensons for Beds?

Yes, the company offers access to internal opportunities for career progression and development.

Will there be training provided for this role?

Yes, extensive product training and ongoing coaching and support will be provided throughout your time with the company to help you succeed.

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Bensons for Beds

We're on a mission to become a market-leading bed retailer with a strong omnichannel presence.

Retail & Consumer Goods
Industry
1001-5000
Employees
1950
Founded Year

Mission & Purpose

Bensons for Beds specialises in selling a wide range of beds, mattresses, and bedroom furniture across the UK. Their ultimate mission is to provide customers with quality sleep solutions tailored to individual needs, aiming to improve overall well-being through better sleep. The company's purpose is to offer a diverse selection of comfortable and affordable bedding products while delivering excellent customer service, ensuring every customer finds the perfect sleep solution for their lifestyle and preferences.