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Assistant Manager

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Holland & Barrett

3d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • London
  • 17d left

AI generated summary

  • You must have retail experience, strong communication skills, handle pressure well, analyze sales figures, show product passion, complete training, and be flexible to multi-task effectively.
  • You will manage store operations, support team building, drive sales, ensure stock accuracy, and maintain compliance while providing excellent customer service and pursuing health qualifications.

Requirements

  • Previous retail experience
  • Excellent communication and people management skills
  • The ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
  • Passion and enthusiasm for our products
  • The ability to complete regular computer-based training to ensure exceptional product knowledge
  • The ability to be agile and flexible to multi-task and achieve the best results

Responsibilities

  • As an Assistant Retail Manager, you'll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett.
  • You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations.
  • You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
  • To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

FAQs

What is the job title for this position?

The job title is Assistant Manager.

Where is the store located?

The store is located on Holloway Road, Islington.

What are the working hours for this position?

The working hours are 38.75 hours per week.

What is the salary for the Assistant Manager role?

The salary is £14.70 per hour.

Are there any employee discounts available?

Yes, there is a 25% colleague discount.

How many days of annual leave do employees receive?

Employees receive 28 days of annual leave pro rata.

What type of training will be provided?

Training includes the "Qualified to Advise" and "Healthy Expert" qualifications, accredited to Level 2 and Level 3.

What kind of experience is required for this position?

Previous retail experience is required.

What skills are necessary for this Assistant Manager role?

Excellent communication and people management skills, ability to work under pressure, understanding of sales figures, and passion for products are necessary.

What values does Holland & Barrett promote?

Holland & Barrett promotes the EPIC values: Expertise, Pioneering, Inclusive, and Caring.

What is the company's mission?

The company aims to empower everyone to live healthier, happier lives and become the world's most trusted wellness partner.

When does the job application close?

The closing date for applications is 8 January 2025.

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Holland & Barrett

Making health and wellness a way of life for everyone.

Science & Healthcare
Industry
5001-10,000
Employees
1870
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.