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Assistant Manager

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Charlottetown

AI generated summary

  • You need 5 years of retail management experience, exceptional communication and customer service skills, tech-savvy, a willingness to relocate, and an entrepreneurial mindset.
  • You will oversee store operations, ensure safety standards, drive financial results, manage merchandising, deliver exceptional customer service, and develop team members.

Requirements

  • 5 years retail management experience
  • Excellent communication skills, verbal and written
  • Exceptional customer service skills
  • Ability to leverage technology for project management, analysis and solving problems (including Microsoft Office Suite)
  • Willing to relocate for exciting advancement opportunities
  • Undergraduate Degree is an asset
  • Demonstrates sensitivity to customer needs and willingness to build sincere relationships
  • Engages and motivates team members with energy/optimism, through company vision and effectively promote leadership at all levels
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results and implement process improvements
  • Communicates with honesty and integrity, and creates the space for others to do the same
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure
  • Fosters connection by putting people first and building trusting relationships
  • Open to continuous improvement and responsible for independent learning
  • Flexible schedule based on retail needs

Responsibilities

  • - Responsible for all operations throughout the store
  • - Maintaining safety standards
  • - Delivering financial results
  • - Merchandising
  • - Providing a first-class customer service experience
  • - Developing their people

FAQs

What are the main responsibilities of an Assistant Store Manager at Kent?

The main responsibilities include managing store operations, maintaining safety standards, delivering financial results, merchandising, providing exceptional customer service, and developing team members.

What qualifications are required for this position?

Candidates should have 5 years of retail management experience, excellent communication skills, exceptional customer service skills, and the ability to leverage technology for project management and problem-solving. An undergraduate degree is an asset.

Is prior experience in customer service necessary for this role?

Yes, exceptional customer service skills are a must-have for the Assistant Store Manager role.

Are relocation opportunities available for this position?

Yes, candidates must be willing to relocate for exciting advancement opportunities.

What type of training and development opportunities does Kent offer to its employees?

Kent offers continuous learning through tailored development plans and growth opportunities within Kent and the greater J.D. Irving, Limited organization.

What is the work schedule for this position?

The schedule is flexible based on retail needs, which may include evenings, weekends, and holidays.

What benefits does Kent provide to its employees?

Kent offers medical, dental, vision, RRSP matching, PTO benefits, a generous employee discount, and opportunities for continuous learning and development.

How does Kent promote diversity in the workplace?

Kent focuses on creating an aligned and engaged workforce, fostering connections, and hiring and training associates dedicated to safety values, which contributes to an inclusive environment.

What is Kent's approach to customer relationships?

Kent emphasizes sensitivity to customer needs and encourages team members to build sincere relationships with customers.

Will I receive feedback after applying for this position?

Only candidates selected for an interview will be contacted, but all applications are appreciated.

Manufacturing & Electronics
Industry
10,001+
Employees
1882
Founded Year

Mission & Purpose

J.D. Irving, Limited (JDI) is a diverse family owned company with operations in Canada and the United States. Since 1882 our focus has been on providing quality products and superior service to customers around the world. Our head offices are in Saint John and Moncton, New Brunswick, Canada. J.D. Irving, Limited is made up of a diverse group of companies in various business segments: Forestry & Forest Products Transportation Shipbuilding & Industrial Marine Retail & Distribution Industrial Equipment, Construction Services & Building Materials Specialty Printing Consumer Packaged Goods Food Processing At J.D. Irving, Limited our core values form the foundation of our company’s story and how we operate on a daily basis. J.D. Irving, Limited is committed to growing leaders and providing them with challenging and rewarding career opportunities. With a focus on creating an aligned and engaged workforce across various industries, JDI offers both internal and external competency based development tailored to individual needs. Our external partners are recognized as world-class, assisting us in creating one of the best leadership pipelines in the country. We partner with some of the top educational and training development schools in Canada who are considered to be "leaders in developing leaders"​.