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Assistant Manager

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Athleta

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • Toronto

AI generated summary

  • You need 1-3 years of retail management experience, a high school diploma, strong communication skills, passion for retail, flexibility in scheduling, and the ability to lift 30 lbs.
  • You will drive sales, recruit and develop teams, manage operations, execute SOPs, enhance customer experience, ensure compliance, and promote community engagement.

Requirements

  • A current or former retail employee with 1-3 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Passionate about retail and thrive in a fastpaced environment.
  • Driven by metrics to deliver results to meet business goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Ability to travel as required.

Responsibilities

  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
  • Recruit, hire and develop highly productive Brand Associate and Expert teams.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.

FAQs

What is Athleta's mission?

Athleta is committed to empowering all women and girls by fostering inspiration, collaboration, connection, and inclusivity in all aspects of its brand and community.

What are the main responsibilities of an Assistant Manager at Athleta?

The Assistant Manager is responsible for driving profitable sales growth, managing customer and product operations, merchandising, and talent development. They support the store strategy to achieve performance goals and nurture a high-performing team.

What qualifications are required for the Assistant Manager position?

A candidate should have 1-3 years of retail management experience, a high school diploma or equivalent, and strong communication skills. A passion for retail and an ability to thrive in a fast-paced environment are also essential.

What type of experience should applicants have?

Applicants should be current or former retail employees with retail management experience. They should be metrics-driven and have the ability to lead and inspire others through coaching and mentoring.

What does the job entail regarding team management?

The Assistant Manager is responsible for recruiting, hiring, and developing a productive team of Brand Associates and Experts. They will also teach and coach team members to maintain a high standard of performance.

Is a flexible schedule required for this position?

Yes, the role requires a flexible schedule to meet the business needs, including availability for holiday, evening, overnight, and weekend shifts.

What types of benefits does Athleta offer to eligible employees?

Benefits include a merchandise discount, competitive paid time off, company match for donations, registered retirement savings plan, employee stock purchase plan, medical, dental, vision and life insurance, virtual healthcare, and maternity/parental top-up.

How does Athleta promote community involvement?

Athleta encourages community involvement as part of its company culture, emphasizing the importance of giving back to the community and fostering relationships outside of the retail environment.

What is the store's approach to customer experience?

Athleta prioritizes a customer-centric mindset, utilizing omni-channel strategies to ensure a frictionless customer experience in-store and online.

How does Athleta ensure a diverse and inclusive work environment?

Athleta is committed to recruiting, hiring, training, and promoting individuals from all backgrounds and ensures that all employment decisions are made without regard to any protected status, fostering a diverse and inclusive environment.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.