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Assistant Manager

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KFC

Aug 28

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Dublin

Requirements

  • - Experience in a variety of backgrounds, including supermarkets, pubs, high street retailers, and banks
  • - Ability to coach teams well
  • - Capability to create a culture that puts guests at the center
  • - Authentic brand ambassador
  • - Passion for food, particularly chicken and chips
  • - Strong leadership skills

Responsibilities

  • As an Assistant Restaurant General Manager (ARGM) you will be “wingman” or woman to the Restaurant General Manager (RGM)
  • You’re an authentic brand ambassador who also happens to love our chicken and chips
  • You’ll be empowered to partner with your RGM to run your restaurant like you own it
  • We want to give the kind of guest service that makes guests come back for more so we’re looking for leaders who will coach their teams well and can create a culture that puts guests at the centre

FAQs

What is the main role of an Assistant Restaurant General Manager (ARGM)?

The main role of an ARGM is to support the Restaurant General Manager (RGM) in running the restaurant, providing excellent guest service, coaching the team, and creating a culture that puts guests at the center.

What kind of experience is preferred for this position?

Candidates with a wide variety of experiences are welcome, including backgrounds in supermarkets, pubs, high street retailers, or banking.

What kind of culture can I expect working at KFC?

You can expect a warm, inclusive culture where hard work and fun go hand in hand. KFC welcomes everyone and encourages treating team members like family and guests as friends.

What qualities do you look for in an ARGM?

We look for authentic brand ambassadors who love our food, have leadership skills, can coach teams effectively, and are dedicated to exceptional customer service.

Is this position suitable for someone who is new to the food industry?

Yes, we value diverse backgrounds and experiences, so even if you are new to the food industry, your enthusiasm and willingness to learn could make you a great fit.

How does KFC empower its Assistant Managers?

KFC empowers ARGM's to partner closely with the RGM and manage the restaurant as if they owned it, giving them autonomy and responsibility in their role.

Are there opportunities for career advancement within KFC?

Yes, KFC offers opportunities for career advancement as you grow in your role and demonstrate your leadership abilities.

What is the training process like for new Assistant Managers?

New Assistant Managers undergo a comprehensive training process designed to equip them with the skills needed to succeed in their role and uphold KFC's service standards.

What kind of guest service is expected from an ARGM?

ARGM's are expected to provide exceptional guest service that encourages customers to return, ensuring every guest feels valued and welcome.

How does KFC view its employees?

KFC views its employees as part of a big family where each person has a place at the Colonel's table, emphasizing a supportive and collaborative work environment.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it.

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