FAQs
What is the main role of an Assistant Restaurant General Manager (ARGM)?
The main role of an ARGM is to support the Restaurant General Manager (RGM) in running the restaurant, providing excellent guest service, coaching the team, and creating a culture that puts guests at the center.
What kind of experience is preferred for this position?
Candidates with a wide variety of experiences are welcome, including backgrounds in supermarkets, pubs, high street retailers, or banking.
What kind of culture can I expect working at KFC?
You can expect a warm, inclusive culture where hard work and fun go hand in hand. KFC welcomes everyone and encourages treating team members like family and guests as friends.
What qualities do you look for in an ARGM?
We look for authentic brand ambassadors who love our food, have leadership skills, can coach teams effectively, and are dedicated to exceptional customer service.
Is this position suitable for someone who is new to the food industry?
Yes, we value diverse backgrounds and experiences, so even if you are new to the food industry, your enthusiasm and willingness to learn could make you a great fit.
How does KFC empower its Assistant Managers?
KFC empowers ARGM's to partner closely with the RGM and manage the restaurant as if they owned it, giving them autonomy and responsibility in their role.
Are there opportunities for career advancement within KFC?
Yes, KFC offers opportunities for career advancement as you grow in your role and demonstrate your leadership abilities.
What is the training process like for new Assistant Managers?
New Assistant Managers undergo a comprehensive training process designed to equip them with the skills needed to succeed in their role and uphold KFC's service standards.
What kind of guest service is expected from an ARGM?
ARGM's are expected to provide exceptional guest service that encourages customers to return, ensuring every guest feels valued and welcome.
How does KFC view its employees?
KFC views its employees as part of a big family where each person has a place at the Colonel's table, emphasizing a supportive and collaborative work environment.