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Assistant Manager

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  • Job
    Full-time
    Junior, Mid & Senior Level

Requirements

  • Contagious passion for fashion and customer service
  • Experience as a team leader or sales trainer
  • Desire to develop a career in retail
  • Strong selling and customer service skills

Responsibilities

  • Act as a stylist to build a personalized wardrobe to the customer.
  • Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
  • Monitor sales targets frequently and take the required actions to influence the store’s results.
  • Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
  • Open and close the store as required.

FAQs

What is the location of the Assistant Manager position?

The Assistant Manager position is based in Laval, Quebec.

What brands will I be working with as an Assistant Manager?

You will be working with two leading women’s fashion apparel brands, Laura and Melanie Lyne.

What qualities are essential for someone to thrive in this role?

Essential qualities include a contagious passion for fashion and customer service, experience as a team leader or sales trainer, a desire to develop a career in retail, and strong selling and customer service skills.

Are there opportunities for career development in this position?

Yes, there is a career development and advancement program available for employees.

What kind of employee benefits can I expect?

Employee benefits include a discount in store, a dynamic and passionate team environment, a group insurance plan, various employee programs including telemedicine services, and a supportive management team with a good work/life balance.

What specific responsibilities will I have as an Assistant Manager?

Responsibilities include acting as a stylist to build personalized wardrobes, training the sales team on customer service, monitoring sales targets, performing daily operational tasks, and opening and closing the store as required.

Is prior experience in retail required for this position?

While it is preferred to have experience as a team leader or sales trainer, a strong desire to develop a career in retail is essential.

How does the company emphasize customer experience?

The company believes that delivering an outstanding customer experience is driven by a commitment to an outstanding employee experience, ensuring that employees are equipped and motivated to provide excellent service.

Parce que les gens font toute la différence. / Because people make all the difference.

Retail & Consumer Goods
Industry
1001-5000
Employees
1930
Founded Year

Mission & Purpose

Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online stores. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience. Working at Laura Canada, at head office or in the store, means working in a stimulating and rewarding environment in which everyone can achieve their full potential through the many benefits they receive.

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