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Assistant Manager

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Athleta

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Calgary

AI generated summary

  • You need 1-3 years in retail management, high school diploma, strong communication skills, flexible schedule, tech-savvy, able to lift 30 lbs, and passion for coaching and results.
  • You will drive sales, recruit and develop teams, manage your area, implement efficiency plans, perform service duties, ensure SOP compliance, promote community engagement, and enhance customer experience.

Requirements

  • A current or former retail employee with 1-3 years of retail management experience.
  • A high school graduate or equivalent.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Passionate about retail and thrive in a fastpaced environment.
  • Driven by metrics to deliver results to meet business goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Ability to travel as required.

Responsibilities

  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
  • Recruit, hire and develop highly productive Brand Associate and Expert teams.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.

FAQs

What is the main purpose of the Assistant Manager position at Athleta?

The main purpose of the Assistant Manager position is to set the tone for the store and the team, driving profitable sales growth, supporting customer and product operations, merchandising, and talent development.

How many years of retail management experience do I need to qualify for this position?

You need 1-3 years of retail management experience to qualify for the Assistant Manager position.

Is there any specific education required for this role?

A high school graduate or equivalent is required for this role.

What are the key responsibilities of the Assistant Manager?

Key responsibilities include driving store sales, recruiting and developing teams, implementing action plans for efficiency, ensuring compliance with procedures, and promoting community involvement.

Are there any specific work hours or shifts required for this position?

Yes, you must be agreeable to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.

What kind of team dynamics can I expect in this role?

You will be working collaboratively with the General Manager and/or Assistant General Manager to coach and develop a team of Leads, Experts, and Brand Associates.

What benefits does Athleta offer for this position?

Athleta offers various benefits including merchandise discounts, competitive paid time off, company match for donations and volunteer time, a registered retirement savings plan, medical/dental/vision insurance, virtual health care, and more for eligible employees.

Is it necessary to travel for this position?

Yes, the position may require the ability to travel as needed.

Does Athleta support diversity and inclusion in the workplace?

Yes, Athleta is committed to providing a diverse and inclusive workplace and has received recognition for their efforts in equality and diversity.

Will I receive training as an Assistant Manager?

Yes, you will have opportunities for coaching and mentorship to help you and your team develop skills and grow professionally.

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Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.