Assistant Manager

Mulberry England

2mo ago

Job
Full-time
Mid & Senior Level
Sales & Business Development
Hospitality & Retail
Dublin
Quick Apply

AI generated summary

You will foster a diverse, high-performing team, prioritize customer experience, drive business growth, ensure operational excellence, and promote sustainability while being an inspiring and engaged leader.
You will foster teamwork and creativity, engage customers, build relationships, drive business growth, ensure operational excellence, and promote sustainability and inclusivity in the store.

Requirements

What we need from you:
You will partner with your Store Leader to develop the best team:
You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.
You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
You will create a culture that embraces feedback; give praise, share successes, coach and challenge.
You will always be customer focused:
You will nurture a welcoming and fun environment for your customers and team.
You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.
You will develop and maintain key customer relationships using instore CRM tools to support you and your team.
You will collaborate with your Store Leader to be commercial:
You will continually demonstrate a commitment to driving your business.
You will collaborate and build key relationships to accelerate store growth.
You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
You will be environmentally conscious:
You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
You are:
Inspiring
Engaging
Agile
Perceptive
An experienced Leader (preferably within luxury fashion but not essential)
In love with fashion!

Responsibilities

You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.
You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
You will create a culture that embraces feedback; give praise, share successes, coach and challenge.
You will nurture a welcoming and fun environment for your customers and team.
You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.
You will develop and maintain key customer relationships using instore CRM tools to support you and your team.
You will continually demonstrate a commitment to driving your business.
You will collaborate and build key relationships to accelerate store growth.
You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

FAQs

What is the title of the position being offered?

The title of the position is Assistant Manager, referred to as 'People and Experience Leaders' at Mulberry.

What are the core values of Mulberry?

The core values of Mulberry are Be Bold, Be Open, Be Responsible, and Be Imaginative.

What key responsibilities does the Assistant Manager role include?

The Assistant Manager will develop a high-performing team, ensure customer focus, drive business performance, and embrace environmental sustainability.

Is prior experience in luxury fashion necessary for this role?

While prior experience in luxury fashion is preferred, it is not essential.

What attributes are we looking for in candidates?

We are looking for candidates who are inspiring, engaging, agile, perceptive, and have a passion for fashion.

What kind of training and development opportunities are offered?

We provide training and development opportunities, including full access to LinkedIn Learning.

What employee benefits can be expected with this role?

Benefits include a competitive salary, bonus, product allowance, staff discounts, an extra day off for your birthday, pension contributions, and life assurance.

Are there any community initiatives involved in this role?

Yes, the role includes participation in x2 Community Days per year.

What should applicants do if they require adjustments to the application or interview process?

Applicants should email talent@mulberry.com to request any necessary adjustments.

How does Mulberry demonstrate its commitment to environmental responsibility?

Mulberry aims to decrease its carbon footprint, mitigate climate change, and promote a greener, more sustainable future.

Mulberry England

Crafting beautiful leather goods that are made to last.

Retail & Consumer Goods

Industry

1001-5000

Employees

1971

Founded Year

Mission & Purpose

Established in Somerset in 1971 around a kitchen table, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a bold contemporary take on British heritage and a focus on responsible craft, our ambition is always to create progressive luxury pieces that are made to last. Sustainability has been at the heart of Mulberry since its inception, and in 2021, to mark our fiftieth anniversary, we launched our Manifesto. In it, we detail our commitment to be transformative in our thinking and actions in every area, from sourcing and manufacturing, to production, to our relationships with the communities around us. The Manifesto provides the foundations of its commitment to a regenerative and circular supply chain by 2030 – only then can we be a business that truly is Made to Last. Believing our bags should have long – if not multiple - lives, Mulberry offer customers artisanal repair and restoration services at our Lifetime Service Centre in Somerset. In 2020 we also introduced two new propositions: The Mulberry Exchange, a circular resale platform offering authenticated pre-loved Mulberry bags, including rare and archive styles, and Buy-Back, a service allowing customers the opportunity to trade in their existing Mulberry bag for credit towards a new purchase. Mulberry may now be a global brand, currently made up of over 1,200 employees all over the world, across offices, stores, and factories, but our values remain the same. As an equal opportunities employer, we are committed to Diversity, Equity, and Inclusion in the workplace, and we focus on improving our impact on people, as well as the planet.