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Assistant Manager

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Superdrug

21d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Peterborough

AI generated summary

  • You love helping others succeed and hitting performance targets. You value excellent customer service and have retail experience in a management role, bringing fresh ideas to the team.
  • You will lead your team to enhance customer experience, exceed sales targets, manage stock control, and foster team development, while focusing on Beauty and Health product excellence.

Requirements

  • You love watching others succeed in their careers
  • You thrive on hitting key performance indicators and achieving sales & profit goals
  • You appreciate the importance of great customer service and get satisfaction from exceeding your customers’ expectations
  • Your previous retail experience with roles such as a Assistant Management or similar, you bring us fresh thinking.

Responsibilities

  • Our Assistant Store Managers go beyond just great management skills, they share their expertise and support their team to grow and develop. A strong focus on delivering a great customer experience whilst meeting targets and increasing sales (it doesn’t hurt to beat the competition either). A passion for Beauty and Health products, Retail and Customer satisfaction alongside a sense of pride for every member of your team will be the foundation for all the success you and your team achieve. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control.

FAQs

What are the working hours for the Assistant Manager position?

The working hours for the Assistant Manager position are 39 hours per week, with flexible shift patterns across mornings, afternoons, evenings, and weekends.

What is the salary for this role?

The salary for the Assistant Manager position is up to £29,000 per annum.

What experience is required for this position?

Previous retail experience in roles such as Assistant Management or similar is required, along with a passion for Beauty and Health products and customer satisfaction.

Is there a bonus structure associated with this role?

Yes, there is a bonus structure where you can earn up to 25% of your salary as a bonus.

What benefits do employees receive?

Employees receive benefits such as a competitive salary, 30% staff discount, up to 33 days annual leave, pension and life assurance, employee assistance programme, and enhanced maternity/paternity benefits, among others.

What is the focus of the role?

The focus of the role is to deliver great customer experience while meeting sales targets, managing and motivating the team, and supporting their growth and development.

Are there opportunities for career advancement?

Yes, there are excellent training and internal progression opportunities, as Superdrug recognizes Assistant Store Managers as future Area Managers.

How does Superdrug support employee well-being?

Superdrug supports employee well-being through an employee assistance programme, life assurance, and enhanced benefits related to maternity/paternity, company sick pay, and pregnancy loss support.

What is Wagestream?

Wagestream is a tool that allows employees to track their earnings in real-time and access a percentage of their pay as they earn it, helping them manage their finances effectively.

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Superdrug

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.