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ASSISTANT MANAGER

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Ottawa, +1

AI generated summary

  • You should have strong leadership skills, retail experience, excellent communication abilities, and a passion for fashion to effectively support store operations and enhance customer experience.
  • You will assist in daily operations, oversee staff, ensure customer satisfaction, manage inventory, and support sales strategies to achieve business goals.

Requirements

  • You love clothing that celebrates femininity in all its wonder
  • You are a natural leader who knows how to motivate a team
  • You are sociable, a good communicator and a strong team player
  • You are proactive and conscientious
  • You set goals for yourself and always achieve them
  • You are looking for a career that constantly offers new challenges
  • You are open to working holidays and longer hours during busy periods (depending on your availability)

Responsibilities

  • Optimize the performance and profitability of your store with the support of your management team
  • Train your team members to provide strong customer support—teach them the best sales techniques and make sure they’re familiar with all product features
  • Analyze sales results with your manager and come up with innovative solutions to improve them
  • Schedule employees based on performance to manage payroll in a cost-effective way
  • Communicate sales goals to your team to make sure you meet and exceed them
  • Provide customers with a warm welcome and help them find everything they’re looking for—answer their questions and explain the products (quality, materials, technical features)
  • Coordinate tasks with the management team and make sure things run smoothly and seamlessly when they’re not there
  • Mobilize your team and create a positive work environment that fosters the pursuit of excellence, while helping instill a sense of pride and belonging in being a part of the La Vie en Rose team
  • Bring our vision, mission and brand culture to life on the job and share them with your team
  • Demonstrate leadership and act as an inspiring role model at all times
  • Build a high-performance team—recruit, prepare and train the next generation of employees, and source the best candidates for the various roles
  • Plan work schedules and share them with your team members while managing absences/lateness
  • Participate in performance evaluations for the entire store team
  • Schedule your team members based on their performance as well as in-store traffic
  • Master your knowledge of all products and their technical features
  • With the help of your team, create an attractive and inviting store based on our planograms
  • Keep your finger on the pulse of market trends and what our competitors are doing
  • Help build a steady and loyal customer base by showcasing the brand image and building relationships
  • Help with planning incoming orders and set up visual displays efficiently
  • Help maintain the look and cleanliness of the store and backstore
  • Collaborate with mall administration
  • Analyze reports to optimize productivity and sales
  • Open and close the store
  • Manage all controllable expenses in your store efficiently
  • Respect and apply the policies and procedures of the various head office departments
  • Perform other duties where needed to support the team

FAQs

What is the role of an Assistant Manager at La Vie en Rose?

The Assistant Manager is responsible for ensuring that the store runs smoothly, providing excellent customer service, meeting sales goals, managing the team, and maintaining corporate standards. They also work closely with the management team to train staff, analyze sales results, and implement innovative solutions for improvement.

What are the job perks offered for this position?

The Assistant Manager position offers several exclusive perks including a 50% discount on all products, flexible hours, a hybrid work-from-home schedule for head office roles, opportunities for advancement, performance bonuses, a recognition program, an innovation program, referral bonuses, and a Dayforce Wallet for accessing pay on demand.

What qualifications or traits make an ideal candidate for this position?

The ideal candidate should be a natural leader who can motivate a team, be sociable and a strong communicator, proactive and conscientious, goal-oriented, and open to new challenges. Additionally, they should be willing to work holidays and longer hours during busy periods.

What are the main responsibilities related to sales for the Assistant Manager?

Main sales responsibilities include optimizing store performance and profitability, training team members in sales techniques, analyzing sales results, communicating sales goals, providing excellent customer service, and ensuring smooth operations in the absence of the manager.

How does the Assistant Manager contribute to human resources at La Vie en Rose?

The Assistant Manager helps mobilize the team and create a positive work environment, brings the company’s vision and culture to life on the job, demonstrates leadership, recruits and trains new employees, manages work schedules, participates in performance evaluations, and addresses team performance based on in-store traffic.

What are the expectations regarding marketing and visual presentation?

The Assistant Manager is expected to master product knowledge, create an attractive store layout based on planograms, stay informed on market trends and competitors, foster a loyal customer base, assist in visual merchandising, and maintain the store's cleanliness and organization.

What administrative tasks are included in the Assistant Manager's responsibilities?

Administrative tasks include analyzing reports to optimize productivity and sales, opening and closing the store, managing controllable expenses, adhering to company policies and procedures, and performing other duties to support the team as needed.

Is the Assistant Manager position full-time or part-time?

The Assistant Manager position is a permanent, full-time role.

What kind of training is available for this position?

La Vie en Rose provides training on product knowledge, sales techniques, corporate policies, and procedures, as well as opportunities for employees to share ideas and participate in an innovation program.

What flexibility in scheduling does the Assistant Manager position offer?

The position offers flexible hours and a hybrid work-from-home schedule for head office roles, with expectations of being open to working holidays and longer hours during peak periods.

Are there any benefits for full-time employees?

Yes, full-time employees receive a group insurance plan, paid personal days (ranging from three to five depending on the position), and a minimum 2% employer contribution to their RRSP.

Experts in lingerie, sleepwear and swimwear.

Retail & Consumer Goods
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Founded in 1985, Boutique la Vie en Rose Inc. has stood out as a Canadian leader in the lingerie, sleepwear and swimwear since its acquisition by François Roberge in 1996 and the acquistion of Bikini Village in 2015. La Vie en Rose focuses on providing people with high-quality and affordable undergarments, lingerie, loungewear, sleepwear, swimwear and beachwear. Bikini Village positions itself as the destination of choice for the best selection of internationally renowned branded swimwear, beachwear and accessories for women and men. Based in Montreal, the company has over 4 600 employees and more than 287 stores across Canada under the two separate brands. We celebrate our customers through products that fit real life and provide comfort, while making shopping fun and effortless. Boutique la Vie en Rose Inc. is a true Canadian success story. It has been growing internationally since 2004 with the opening of nearly 400 stores in 19 countries.