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Assistant Manager - Grafton Street

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Alo Yoga

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You must have retail leadership experience, MS Office skills, strong communication, multitasking ability, a business mindset, independent work ethic, and the right to live and work in the UK.
  • You will oversee sales and service teams, enhance guest experiences, manage budgets, develop workforce solutions, and ensure alignment with brand mission while coaching and supporting staff.

Requirements

  • Prior leadership experience experience in retail or related industry
  • Working knowledge of MS Office (Word, Excel and Outlook)
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Agile with the ability to handle multiple tasks in a changing environment
  • Highly Motivated by driving business in a fast-paced, innovative environment
  • Business owner mindset with an entrepreneurial spirit
  • Independent work ethic, time management skills, and personal accountability
  • Aligns with and embodies Alo's Guiding Principles
  • Seniority Level: Mid-Senior level
  • Candidates must have the right to live and work in the UK.

Responsibilities

  • Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
  • Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • Continue to build the client relationship daily with our customers
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
  • Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
  • Represent the business in meetings and on conference calls, in partnership with General Manager
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
  • Future planning workflow business needs to protect optimal performance
  • Ensure that the Sales, Service, and Community team exudes Alo's mission and Guiding Principles to effectively communicate to our visitors who we are, what we do and why we do what we do
  • Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
  • Establish internal & external pipeline through succession planning and recruitment strategy
  • Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
  • Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
  • Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture

FAQs

What is the role of the Assistant Manager - Grafton Street at Alo?

The Assistant Manager is a critical member of the store leadership team responsible for executing Alo's business and guest experience strategy, ensuring exceptional guest experiences, elevating team talent, and driving sales.

What are the primary responsibilities of the Sales & Service Manager?

The primary responsibilities include leading the Sales & Service team, managing business data and budget with the General Manager, ensuring effective communication of Alo's mission, and collaborating with cross-functional teams to protect operational efficiency.

What qualifications are required for this position?

Candidates should have prior leadership experience in retail or a related industry, a working knowledge of MS Office, extraordinary interpersonal and communication skills, and an entrepreneurial mindset, among other qualifications.

What is the expected work schedule for the Sales & Service Manager?

The Sales & Service Manager role is a full-time position with a 40-hour workweek, requiring availability for opening, closing, and weekend shifts.

Is this position open to everyone regardless of background?

Yes, Alo Yoga is an Equal Opportunity Employer and does not discriminate based on race, sex, religion, or other protected statuses, committing to diversity and inclusion.

Can I request adjustments during the interview process?

Yes, candidates who require reasonable adjustments during the recruitment process are encouraged to share their needs when completing the application or by emailing UKCareers@aloyoga.com.

Is there a specific focus on community engagement in this role?

Yes, the role emphasizes building client relationships and ensuring the Sales, Service, and Community team effectively communicates Alo’s mission and Guiding Principles to visitors.

What skills are essential for success in this role?

Essential skills include strong communication abilities, time management, personal accountability, leadership skills, and the capacity to work in a fast-paced, innovative environment.

How does Alo Yoga support staff development?

Alo Yoga emphasizes continuous coaching, development of talent, and accountability within the team to foster a supportive work environment and drive performance.

Are candidates required to have the right to live and work in the UK?

Yes, candidates must have the right to live and work in the UK to be considered for the Assistant Manager position.

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Alo Yoga

Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Retail & Consumer Goods
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street. We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world. Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.