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Assistant Manager - Grafton Street

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Alo Yoga

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    People, HR & Administration
  • Dublin
  • Quick Apply

AI generated summary

  • You should have retail leadership experience, MS Office skills, strong communication, multitasking abilities, a business mindset, time management, and align with Alo's principles. Must reside in the UK.
  • You will enhance guest experiences, lead the Sales & Service team, manage sales strategies, oversee budgets, ensure operational efficiency, and foster team development while building client relationships.

Requirements

  • Prior leadership experience in retail or related industry
  • Working knowledge of MS Office (Word, Excel and Outlook)
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Agile with the ability to handle multiple tasks in a changing environment
  • Highly Motivated by driving business in a fast-paced, innovative environment
  • Business owner mindset with an entrepreneurial spirit
  • Independent work ethic, time management skills, and personal accountability
  • Aligns with and embodies Alo's Guiding Principles
  • Seniority Level: Mid-Senior level
  • Candidates must have the right to live and work in the UK.

Responsibilities

  • Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
  • Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • Continue to build the client relationship daily with our customers
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
  • Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
  • Represent the business in meetings and on conference calls, in partnership with General Manager
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
  • Future planning workflow business needs to protect optimal performance
  • Ensure that the Sales, Service, and Community team exudes Alo's mission and Guiding Principles to effectively communicate to our visitors who we are, what we do and why we do what we do
  • Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
  • Establish internal & external pipeline through succession planning and recruitment strategy
  • Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
  • Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
  • Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture

FAQs

What is the primary responsibility of the Assistant Manager - Grafton Street?

The primary responsibility is to elevate the guest experience in the store while achieving business targets and managing the Sales & Service team.

Is prior retail experience required for this role?

Yes, prior leadership experience in retail or a related industry is required.

What are the working hours for the Sales & Service Manager position?

The role is full-time with a 40-hour workweek (5 days), with the expectation to be available for opening, closing, and weekend shifts.

What qualities are important for the Assistant Manager to possess?

Important qualities include extraordinary interpersonal and communication skills, the ability to handle multiple tasks in a fast-paced environment, a strong business owner mindset, and alignment with Alo's Guiding Principles.

How does Alo Yoga approach diversity and inclusion?

Alo Yoga is committed to an active Inclusion, Diversity, and Equal Opportunities Policy and does not discriminate based on race, color, creed, religion, sex, national origin, and other protected statuses.

What is the focus of the Assistant Manager regarding the Sales & Service team?

The focus is on coaching, developing talent, and ensuring the team provides an exceptional guest experience through connection and product education.

How does the Assistant Manager contribute to the business aspect of the store?

The Assistant Manager represents the business in meetings, monitors budget and performance metrics, and collaborates with the General Manager to manage business planning and strategy.

Are there opportunities for professional development within the company?

Yes, the role emphasizes continuous coaching, talent development, and establishing a pipeline for succession planning and recruitment.

How do I request reasonable adjustments during the recruitment process?

You can share your requirements when completing your application or by emailing UKCareers@aloyoga.com. The company will make efforts to accommodate your needs.

Is there a team culture at Alo Yoga?

Yes, the culture emphasizes accountability, communication, and alignment with the company's mission and Guiding Principles among the Sales, Service, and Community team.

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Alo Yoga

Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Retail & Consumer Goods
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

We are Alo. We inspire mindful movement, wellness, and taking the consciousness of physical practice and meditation into the world - this is the real studio to street. We make technologically advanced activewear, scientifically forward, clean beauty & wellness solutions, and igniting movement & mindfulness content to bring more mind-body wellness to the world. Alo stands for Air, Land, Ocean. Behind everything we do is the intention to protect and respect our planet's resources with solar power and sweatshop-free, eco-aware production, our non profit has brought yoga and mindfulness to millions. Alo is a feeling. We see a tomorrow where the pursuit of happiness starts with one intentional breath, where health is wealth and where joining together to lift each other up changes the vibration of the world.