FAQs
What is the role of an Assistant Restaurant General Manager at KFC?
The Assistant Restaurant General Manager (ARGM) acts as a wingman or woman to the Restaurant General Manager (RGM), helping to run the restaurant and provide exceptional guest service.
What kind of background do successful candidates typically have?
Successful candidates for the ARGM position often come from a variety of backgrounds, including supermarkets, pubs, high street retailers, and even banks.
What are the key qualities expected from an Assistant Manager?
Key qualities include being an authentic brand ambassador, possessing strong leadership skills, and the ability to create a guest-centered culture within the restaurant.
Is experience in the food industry required for this role?
While experience in the food industry is beneficial, candidates with diverse backgrounds from various sectors are also encouraged to apply.
Can I expect to be part of a team environment at KFC?
Yes, KFC emphasizes a team-oriented culture where everyone is treated like family, and teamwork is crucial for delivering excellent guest service.
What is KFC's approach to customer service?
KFC aims to provide guest service that makes customers want to return, focusing on treating guests as friends and creating a welcoming atmosphere.
How does KFC value diversity in its workforce?
KFC welcomes everyone into its big family, regardless of who they are or where they're from, emphasizing that everyone has a place at the Colonel's table.
What does KFC expect from its employees in terms of work ethic?
KFC expects employees to roll up their sleeves, get involved, and demonstrate a strong work ethic, aligning with the brand's values of hard work and hospitality.