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Assistant Manager - KFC Charlestown

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KFC

4d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Dublin

AI generated summary

  • You should be an authentic brand ambassador with leadership experience, passionate about customer service, and capable of creating a guest-centered team culture.
  • You will assist the manager in leading the team, ensuring excellent guest service, coaching staff, and creating a customer-focused culture in the restaurant.

Requirements

  • CAN YOU FOLLOW IN THE COLONEL’S FOOTSTEPS?
  • As an Assistant Restaurant General Manager (ARGM) you will be “wingman” or woman to the Restaurant General Manager (RGM). You’re an authentic brand ambassador who also happens to love our chicken and chips. Our ARGM’s have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs, to high street retailers and even banks.
  • We want to give the kind of guest service that makes guests come back for more so we’re looking for leaders who will coach their teams well and can create a culture that puts guests at the centre.

Responsibilities

  • As an Assistant Restaurant General Manager (ARGM) you will be “wingman” or woman to the Restaurant General Manager (RGM).
  • You’re an authentic brand ambassador who also happens to love our chicken and chips.
  • You’ll be empowered to partner with your RGM to run your restaurant like you own it.
  • We want to give the kind of guest service that makes guests come back for more so we’re looking for leaders who will coach their teams well and can create a culture that puts guests at the centre.

FAQs

What is the role of an Assistant Restaurant General Manager at KFC?

The Assistant Restaurant General Manager (ARGM) acts as a wingman or woman to the Restaurant General Manager (RGM), helping to run the restaurant and provide exceptional guest service.

What kind of background do successful candidates typically have?

Successful candidates for the ARGM position often come from a variety of backgrounds, including supermarkets, pubs, high street retailers, and even banks.

What are the key qualities expected from an Assistant Manager?

Key qualities include being an authentic brand ambassador, possessing strong leadership skills, and the ability to create a guest-centered culture within the restaurant.

Is experience in the food industry required for this role?

While experience in the food industry is beneficial, candidates with diverse backgrounds from various sectors are also encouraged to apply.

Can I expect to be part of a team environment at KFC?

Yes, KFC emphasizes a team-oriented culture where everyone is treated like family, and teamwork is crucial for delivering excellent guest service.

What is KFC's approach to customer service?

KFC aims to provide guest service that makes customers want to return, focusing on treating guests as friends and creating a welcoming atmosphere.

How does KFC value diversity in its workforce?

KFC welcomes everyone into its big family, regardless of who they are or where they're from, emphasizing that everyone has a place at the Colonel's table.

What does KFC expect from its employees in terms of work ethic?

KFC expects employees to roll up their sleeves, get involved, and demonstrate a strong work ethic, aligning with the brand's values of hard work and hospitality.

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KFC

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it.