FAQs
What is the main responsibility of the Assistant Officer/Officer, Personal Banker position?
The main responsibility is to acquire new clients, build relationships, and generate revenue through the cross-selling of various banking products, such as CASA and salary accounts.
What is the required experience for this role?
The required experience for this role is 1 to 2 years of relevant experience in the banking sector.
What educational qualifications are preferred for this position?
A graduation or post-graduation degree is preferred for this position.
Are there specific certifications needed for this role?
Yes, IRDA and AMFI certifications are preferred and must be obtained post-joining.
What core competencies should candidates possess?
Candidates should possess sales and networking skills, good communication and listening skills, goal/target orientation, and excellent verbal and written communication skills.
What technical competencies are required for this job?
Required technical competencies include banking knowledge, computer skills, digital knowledge, and a good network in the market.
How does this role interact with other teams within DBS?
This role requires close interaction with the Treasures Elite Team Leader, City/Cluster Head, Branch Service and Operations team, and Branch Product specialists to ensure consistent delivery of volume and revenue targets and for effective skill/knowledge development.
What type of work culture does DBS promote?
DBS promotes a culture where all employees are valued and respected, with a focus on continuous professional development, flexible working, and opportunities for growth within an inclusive and diverse environment.
What behaviors does DBS expect from its employees?
DBS expects employees to demonstrate performance through value-based propositions, maintain customer focus, build pride and passion for the bank's image, enhance knowledge and competencies, execute tasks efficiently, and uphold the highest standards of honesty and integrity.
Is there a focus on client relationships in this role?
Yes, managing client relationships is a key aspect of this role, focusing on acquisition and deepening wallet share to meet revenue targets.
Does the role involve marketing activities?
Yes, the role includes conducting low-cost micro-marketing activities around the catchment areas for lead generation.