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Assistant Retail Manager - M&S

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Birmingham

AI generated summary

  • You must be passionate about customer service, have relevant experience and team management skills, along with excellent communication, organization, and a drive for personal development.
  • You will liaise with the team, motivate staff, manage inventories and tills, support training, handle paperwork, and maintain a positive brand image.

Requirements

  • Be passionate about exceptional customer service
  • Have previous experience in a similar role
  • Have experience managing teams
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill

Responsibilities

  • Liaising between the team and manager to ensure we continually exceed expectations
  • Motivating the team to keep everyone on task
  • Assisting the manager with managing inventories, monitoring budgets and implementing action plans
  • Managing the tills and processing payments
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Assisting with paperwork when required
  • Representing Compass Group UK&I and maintaining a positive brand image

FAQs

What is the job title for this position?

The job title is Assistant Retail Manager - M&S.

What are the working hours for the Assistant Retail Manager role?

The contracted hours for this position are 40 hours per week.

What key responsibilities will the Assistant Retail Manager have?

The key responsibilities include liaising between the team and manager, motivating the team, managing inventories, handling tills and payments, supporting and training teams, assisting with paperwork, and maintaining a positive brand image.

What qualifications or experience is required for the Assistant Retail Manager role?

The ideal candidate should have previous experience in a similar role, experience managing teams, excellent communication and organisational skills, and a passion for exceptional customer service.

Are there opportunities for career progression in this position?

Yes, there are opportunities to progress your catering career with Compass Group UK&I, which invests in its people and provides learning and development opportunities.

Will I have to process payments as part of my role?

Yes, managing the tills and processing payments is one of the responsibilities of the Assistant Retail Manager.

Is training provided for the team members?

Yes, part of the role involves supporting and training the team to help them excel in their roles.

What does Compass Group UK&I value in its employees?

Compass Group UK&I values individuality, celebrates unique talents, beliefs, backgrounds, and abilities, and strives to create an environment where employees feel valued and empowered.

What is the mission of the Assistant Retail Manager within Compass Group UK&I?

The mission is to oversee catering and service operations while delivering incredible food experiences and exceptional customer service.

What kind of work environment can I expect at Compass Group UK&I?

You can expect an inclusive work environment that fosters diversity, respects individual differences, and encourages employees to reach their full potential.

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.