You need retail experience, people skills for excellent customer service, commercial awareness, IT proficiency, and flexibility to succeed in this role.

You will assist in running a customer-focused shop, oversee volunteers, ensure a great shopping experience, and manage daily operations on the shop floor and behind the scenes.

Customer Relations

Hospitality & Retail

Large

The British Red Cross is a volunteer-led movement that connects those who have kindness to share, with the people who need it most.
 
We help people in crisis get the support they need anywhere in the UK and around the world.
 
The people we help can trust that we’re completely neutral, independent and impartial. Our supporters know that we help those most in need, and our staff and volunteers can see they’re a part of a unique movement which anyone is welcome to join.

Non-profit

British Red Cross

Non-profit sector 

For over 150 years, the British Red Cross has helped people in crisis, whoever and wherever they are.

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 <div>
  <b>Assistant Shop Manager</b>
 </div>
 <div>
  <b>Location: Aviemore</b>
 </div>
 <div>
  <b>Hours: 21 per week</b>
 </div>
 <div>
  <b>Contract Type: Permanent</b>
 </div>
 <div>
  <b>Salary: £22,495 per annum based on 35 hours per week</b>
 </div>
 <div></div>
 <div>
  <i>Are you a retail superstar who is passionate about helping make a difference?</i>
 </div>
 <div></div>
 <div>
  We are looking for a dynamic <b>Assistant Shop Manager</b> to join our friendly charity shop team. This incredible opportunity will enable you to sharpen your retail skills while making an impact. Join us in our mission to create a world where kindness knows no bounds!
 </div>
 <p><br> <i> "I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity"</i> - <b>Joanne, Regional Retail Manager</b></p>
 <p></p>
 <div>
  <div>
   Helping people in crisis begins at your local charity shop. Full of clothing, accessories, gifts, and our shops are home to everything from vintage gems to preloved fashion. Our team can't wait to welcome you, you’ll be learning from a team of experts and will have endless opportunities to develop. Are you ready to take on this exciting new role?<br> <br> <b>What will a day in the life of an Assistant Shop Manager look like? You'll be:</b><br>
  </div>
  <ul>
   <li>Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.<br></li>
   <li>Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.<br></li>
   <li>Fostering a brilliant shopping environment and provide an excellent customer experience in store.<br></li>
   <li>Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.</li>
  </ul>
  <div>
   <div>
    <b>To be a successful Assistant Shop Manager, what will you need?</b>
   </div>
   <ul>
    <li>To be a retail superstar with the experience and know-how from working in a shop environment.</li>
    <li>To be a 'people-person' who enjoys providing an excellent customer experience, leading a team, and meeting people from all walks of life.</li>
    <li>Commercial savvy with a good understanding of financial targets and measures, alongside proven IT skills.</li>
    <li>The ability to work flexibly.</li>
   </ul>
   <div>
    <b>The closing date for your application is Thursday 10th October 2024. </b>Early application is encouraged as the advert may close early, given high volume of applications.
   </div>
   <div></div>
   <div>
    <b>In return for your dedication and expertise, what will you get?</b><br>
   </div>
  </div>
  <div>
   <ul>
    <li><b>Holidays: </b>36 days annual leave (including bank holidays) + option to buy 5 extra days.</li>
    <li><b>Pension scheme: </b>Up to 6% contributory pension.</li>
    <li><b>Flexible working: </b>We do our best to accommodate your preferred work style.</li>
    <li><b>Learning &amp; Development: </b>Wide range of career opportunities + comprehensive learning.</li>
    <li><b>Discounts: </b>Access to Blue Light Discount Card and employee benefits platform.</li>
    <li><b>Wellbeing Assistance: </b>Access to mental health and wellbeing assistance.</li>
    <li><b>Team Working: </b>Champion our mission in a collaborative team.</li>
    <li><b>Cycle2Work: </b>Lease a bicycle through the scheme<b>.</b></li>
    <li><b>Season ticket loan: </b>Interest-free loan for commuting expenses.</li>
   </ul>
   <div>
    <i>We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.</i>
   </div>
   <div></div>
   <div>
    <i>At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.</i><br> <br> <b><i>Connecting human kindness with human crisis</i></b>
   </div>
  </div>
 </div>
</div>


 
  Assistant Shop Manager
 
 
  Location: Aviemore
 
 
  Hours: 21 per week
 
 
  Contract Type: Permanent
 
 
  Salary: £22,495 per annum based on 35 hours per week
 
 
 
  Are you a retail superstar who is passionate about helping make a difference?
 
 
 
  We are looking for a dynamic Assistant Shop Manager to join our friendly charity shop team. This incredible opportunity will enable you to sharpen your retail skills while making an impact. Join us in our mission to create a world where kindness knows no bounds!
 
   "I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
 
 
  
   Helping people in crisis begins at your local charity shop. Full of clothing, accessories, gifts, and our shops are home to everything from vintage gems to preloved fashion. Our team can't wait to welcome you, you’ll be learning from a team of experts and will have endless opportunities to develop. Are you ready to take on this exciting new role?  What will a day in the life of an Assistant Shop Manager look like? You'll be:
  
  
   Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
   Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
   Fostering a brilliant shopping environment and provide an excellent customer experience in store.
   Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.
  
  
   
    To be a successful Assistant Shop Manager, what will you need?
   
   
    To be a retail superstar with the experience and know-how from working in a shop environment.
    To be a 'people-person' who enjoys providing an excellent customer experience, leading a team, and meeting people from all walks of life.
    Commercial savvy with a good understanding of financial targets and measures, alongside proven IT skills.
    The ability to work flexibly.
   
   
    The closing date for your application is Thursday 10th October 2024. Early application is encouraged as the advert may close early, given high volume of applications.
   
   
   
    In return for your dedication and expertise, what will you get?
   
  
  
   
    Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
    Pension scheme: Up to 6% contributory pension.
    Flexible working: We do our best to accommodate your preferred work style.
    Learning & Development: Wide range of career opportunities + comprehensive learning.
    Discounts: Access to Blue Light Discount Card and employee benefits platform.
    Wellbeing Assistance: Access to mental health and wellbeing assistance.
    Team Working: Champion our mission in a collaborative team.
    Cycle2Work: Lease a bicycle through the scheme.
    Season ticket loan: Interest-free loan for commuting expenses.
   
   
    We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
   
   
   
    At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.  Connecting human kindness with human crisis
   
  
 


Assistant Shop Manager

Requirements

Responsibilities

FAQs

What are the working hours for the Assistant Shop Manager position?

Is this a permanent position?

What is the salary for the Assistant Shop Manager role?

What kind of experience do I need for this position?

Are there opportunities for learning and development in this role?

How many days of annual leave do I get?

What type of pension scheme is offered?

Can I apply under the disability confident scheme?

What benefits are available for employee wellbeing?

Is there a team environment in the shop?

British Red Cross

Mission & Purpose