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Assistant Shop Manager

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Perth

AI generated summary

  • You should have supervisory experience in retail, preferably in food to go, be confident and enthusiastic, and have a track record in managing stock, delivering on KPIs, and profitability.
  • You will deliver excellent customer service, assist with operations and scheduling, train new colleagues, ensure hygiene compliance, maintain product quality, and manage the team in a fast-paced environment.

Requirements

  • To be considered for this role you should have previous supervisory or management experience, ideally within a retail food to go environment.
  • Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
  • Confident and enthusiastic
  • Experience of delivering on KPI`s and profitability.
  • Experience of managing stock.

Responsibilities

  • Ensure consistent excellent customer service within your shop.
  • Assist the shop manager with all operational standards.
  • Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
  • Assist all new colleagues ensuring that they are fully supported with their induction and training.
  • Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
  • Maintain excellent standards within the shop.
  • Ensure compliance with company cash and security processes.
  • Ensure the quality of our products is maintained throughout the day.
  • Encourage the development of your team.
  • Managing colleagues in a fast paced, customer service environment.
  • Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.

FAQs

What is the hourly pay rate for the Assistant Shop Manager position?

The hourly pay rate for the Assistant Shop Manager position is £13.00.

What are the working hours for this role?

The Assistant Shop Manager will work 39 hours per week, with shifts that may include weekends between 5:00 am and 6:30 pm.

When is the scheduled opening date for the new shop?

The new shop is scheduled to open in February 2025.

Do I need to travel for training?

Yes, you will need to travel to training shops prior to the store opening, and travelling allowances are payable.

What kind of experience should I have to apply for this position?

You should have previous supervisory or management experience, ideally within a retail food-to-go environment.

What are the benefits offered for the Assistant Shop Manager role?

Benefits include a colleague discount scheme of up to 50% off products, a complimentary filled roll and hot drink during breaks, and a retail discount scheme for you and your immediate family.

What are some key responsibilities of the Assistant Shop Manager?

Key responsibilities include ensuring excellent customer service, assisting the shop manager with operational standards, managing colleague training, maintaining compliance with hygiene and safety standards, and encouraging team development.

Is it necessary to work on weekends?

Yes, the shifts include weekends as part of the rotating schedule.

What key skills are required for this role?

Key skills required include previous retail experience in a supervisory role, confidence, enthusiasm, experience in delivering on KPIs and profitability, and experience managing stock.

Does the company have a policy on equality and respect in the workplace?

Yes, Bayne's the Family Bakers is committed to fair treatment and cultivating an environment where every individual is valued, respected, and empowered, regardless of various factors such as race, gender, and age.

The Family Bakers Since 1954 - Living Our Family Values Everyday

Retail & Consumer Goods
Industry
501-1000
Employees
1921
Founded Year

Mission & Purpose

Bayne’s is a family-owned bakery renowned for its commitment to baking fresh, high-quality products at great value. With a rich tradition, we take pride in delivering excellence to our customers every day. Passion drives us to maintain our standards and ensure that each product we offer meets the highest expectations of taste and freshness.