You should have retail experience, strong leadership skills, excellent customer service abilities, and a passion for helping others. Flexibility and teamwork are essential.

You will assist in managing shop operations, support staff, enhance customer experience, handle inventory, and drive sales while promoting the organization's mission and values.

Large

The British Red Cross is a volunteer-led movement that connects those who have kindness to share, with the people who need it most.
 
We help people in crisis get the support they need anywhere in the UK and around the world.
 
The people we help can trust that we’re completely neutral, independent and impartial. Our supporters know that we help those most in need, and our staff and volunteers can see they’re a part of a unique movement which anyone is welcome to join.

Non-profit

British Red Cross

Non-profit sector 

For over 150 years, the British Red Cross has helped people in crisis, whoever and wherever they are.

<div>
 <div>
  <div>
   <b>Assistant Shop Manager</b>
  </div> 
  <div>
   <b>Location: Petersfield, Hampshire, </b><b>GU32 3AD</b>
  </div> 
  <div>
   <b>Salary: £22,714 per annum, pro rata for part time</b>
  </div> 
  <div>
   <b>Hours: 21 per week</b>
   <br> <b>Contract Type: Permanent</b>
  </div> 
  <div></div> 
  <div>
   <b><i>Are you a retail expert passionate about impacting to meaningful change?</i></b>
  </div> 
  <div></div> 
  <div>
   We need a dynamic <b>Assistant </b><b>Shop </b><b>Manager to</b> join our our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
  </div> 
  <div></div> 
  <div>
   <i>"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity"</i> - <b>Joanne, Regional Retail Manager</b>
  </div> 
  <div></div> 
  <div>
   <div>
    <b>A day in the life of an Assistant Shop Manager will involve:</b>
    <br> 
   </div>
   <ul>
    <li>Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.<br> </li>
    <li>Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.<br> </li>
    <li>Fostering a brilliant shopping environment and provide an excellent customer experience in store.<br> </li>
    <li>Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.</li> 
   </ul>
   <div>
    <div>
     <b>To be a successful Assistant Shop Manager, you’ll need:</b>
    </div> 
    <ul>
     <li>To be retail superstar with the experience and know-how from working in a shop environment.</li> 
     <li>The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.</li> 
     <li>The mind of a commercially savvy individual, who has a good understanding of financial targets and measures, alongside proven IT skills.</li> 
     <li>The ability to work flexibly to the needs of the store.</li> 
    </ul> 
    <div></div>
    <div>
     <b>Closing date</b> for applications is 23.59 on <b>Wednesday 31st July</b><b> 2024</b>. Please note, we reserve the right to close applications early, given high volume.
    </div>
    <div>
     <br> 
     <div>
      <div>
       In return for your dedication and expertise, you’ll get:
      </div> 
      <div></div>
      <ul>
       <li><b>Holidays:</b> 36 days annual leave (including bank holidays) + option to buy 5 extra days.</li> 
       <li><b>Pension scheme</b>: Up to 6% contributory pension.</li> 
       <li><b>Flexible working: </b>We do our best to accommodate your preferred work style.</li> 
       <li><b>Learning &amp; Development:</b> Wide range of career opportunities + comprehensive learning.</li> 
       <li><b>Discounts:</b> Access to Blue Light Discount Card and employee benefits platform.</li> 
       <li><b>Wellbeing Assistance:</b> Access to mental health and wellbeing assistance.</li> 
       <li><b>Team Working: </b>Champion our mission in a collaborative team.</li> 
       <li><b>Cycle2Work:</b> Lease a bicycle through the scheme.</li> 
       <li><b>Season ticket loan</b>: Interest-free loan for commuting expenses.</li> 
      </ul>
      <div>
       <i>We are proud to participate in the disability confident scheme for roles based in the UK.</i><i> During the application process, you will be asked if you wish to apply under the scheme.</i>
      </div> 
      <div></div> 
      <div></div>
      <div>
       <i>At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.</i>
      </div>
      <div>
       <br> <i> </i>
      </div>
     </div>
     <div>
      <b><i>Connecting human kindness with human crisis</i></b>
     </div>
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   Assistant Shop Manager
   
  
   Location: Petersfield, Hampshire, GU32 3AD
   
  
   Salary: £22,714 per annum, pro rata for part time
   
  
   Hours: 21 per week
    Contract Type: Permanent
   
   
  
   Are you a retail expert passionate about impacting to meaningful change?
   
   
  
   We need a dynamic Assistant Shop Manager to join our our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
   
   
  
   "I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
   
   
  
   
    A day in the life of an Assistant Shop Manager will involve:
     
   
   
    Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street. 
    Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same. 
    Fostering a brilliant shopping environment and provide an excellent customer experience in store. 
    Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development. 
   
   
    
     To be a successful Assistant Shop Manager, you’ll need:
     
    
     To be retail superstar with the experience and know-how from working in a shop environment. 
     The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life. 
     The mind of a commercially savvy individual, who has a good understanding of financial targets and measures, alongside proven IT skills. 
     The ability to work flexibly to the needs of the store. 
     
    
    
     Closing date for applications is 23.59 on Wednesday 31st July 2024. Please note, we reserve the right to close applications early, given high volume.
    
    
      
     
      
       In return for your dedication and expertise, you’ll get:
       
      
      
       Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. 
       Pension scheme: Up to 6% contributory pension. 
       Flexible working: We do our best to accommodate your preferred work style. 
       Learning & Development: Wide range of career opportunities + comprehensive learning. 
       Discounts: Access to Blue Light Discount Card and employee benefits platform. 
       Wellbeing Assistance: Access to mental health and wellbeing assistance. 
       Team Working: Champion our mission in a collaborative team. 
       Cycle2Work: Lease a bicycle through the scheme. 
       Season ticket loan: Interest-free loan for commuting expenses. 
      
      
       We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
       
       
      
      
       At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
      
      
         
      
     
     
      Connecting human kindness with human crisis
     
    
   
  
 


Assistant Shop Manager

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British Red Cross

Mission & Purpose