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Assistant Store Manager

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Poundland & Dealz

18d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You must inspire teams, excel in customer service, manage training, drive sales, ensure safety, and maintain merchandising standards while fostering a positive work environment.
  • You will deliver excellent customer service, ensure safety, support team training, lead daily huddles, and maintain product pricing and merchandising for smooth store operations.

Requirements

  • Lead, inspire, and excel – creating amazing value everyday!
  • You are the vital link between the Store Manager and the store team.
  • You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve.
  • Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan.
  • Create an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.
  • A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.
  • Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success.
  • Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday.
  • Enhanced Family friendly benefits and life assurance.
  • In-store discount of 10% along with exclusive discounts through our colleague online benefits portal.
  • All year-round initiatives to recognise and reward our colleagues.
  • Access to Employee Assistance to support your well-being.
  • Customers are at the forefront of everything we do.
  • You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.
  • This opportunity is for those ready to make an impact in a vibrant retail environment.
  • We'd love to hear from you if you're driven to lead, inspire, and excel.
  • Apply now and take your first step in a fulfilling career with us.
  • Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland.
  • The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
  • At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.
  • Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.
  • By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!

Responsibilities

  • Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.

FAQs

What is the role of an Assistant Store Manager?

The Assistant Store Manager acts as a vital link between the Store Manager and the store team, driving sales and ensuring excellent customer service while managing day-to-day operations.

What are the core values of the company?

The core values of the company are Love our customers, Care for our colleagues, and Protect the Pounds (and Euros).

Is there an opportunity for professional development?

Yes, there is an opportunity for professional development, including the chance to pursue a Retail Manager Level 3 qualification through an apprenticeship.

How are schedules managed for staff?

Rotas are scheduled four weeks in advance to promote a culture that cares for employees' lives outside of work.

What kind of benefits do employees receive?

Employees receive a variety of benefits including an annual Retail Management Bonus, increasing holiday allowance, enhanced family-friendly benefits, in-store discounts, and access to Employee Assistance programs.

What is the company's approach to customer service?

The company emphasizes that customers are at the forefront of everything they do, encouraging staff to consistently deliver excellent customer service and to go above and beyond for customers.

How does the company support new colleagues?

The company supports new colleagues through structured inductions and ongoing development via on-the-job coaching, fostering a safe and welcoming work environment.

What initiatives are in place to recognize employee contributions?

There are all-year-round initiatives to recognize and reward colleagues for their contributions to the team's success.

How does the Assistant Store Manager contribute to sales goals?

The Assistant Store Manager leads daily huddles to communicate and achieve commercial objectives, including sales, service, and shrink management.

How does the company foster a positive work culture?

The company fosters a positive work culture by encouraging behaviors that focus on customer love, colleague care, and financial stewardship, creating an environment where everyone can thrive.

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Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.