Logo of Huzzle

Home

Matches

Explore

Manage

Assistant Store Manager

image

Poundland & Dealz

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need retail supervisory experience, excellent customer service, leadership skills, strong communication, organizational abilities, and flexibility for various shifts. Proficiency in merchandising is essential.
  • You will deliver excellent customer service, assist in daily operations, train new colleagues, lead team huddles, and ensure product pricing and merchandising for a smooth store experience.

Requirements

  • - Previous retail experience in a supervisory role
  • - Excellent customer service skills
  • - Strong leadership and motivational abilities
  • - Ability to manage a team effectively
  • - Strong communication skills
  • - Good organizational skills
  • - Ability to work in a fast-paced environment
  • - Proficient in merchandising and inventory management
  • - Flexible to work various shifts, including weekends
  • - Commitment to company values and policies

Responsibilities

  • Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.

FAQs

What is the role of an Assistant Store Manager?

The Assistant Store Manager serves as a vital link between the Store Manager and the store team, shaping the experiences of both team members and customers while driving sales and merchandising efforts.

What kind of training and development opportunities are available?

We offer professional development, including the opportunity to pursue a Retail Manager Level 3 qualification through an apprenticeship, as well as comprehensive induction plans and in-house development programs.

How is work-life balance accommodated in this role?

Rotas are scheduled four weeks in advance, promoting a culture that cares for your life outside of work.

What benefits do employees receive?

Employees receive a member of our annual Retail Management Bonus Scheme, holiday allowance increasing by one day per year (up to 33 days), enhanced family-friendly benefits, life assurance, and a 10% in-store discount, among other perks.

What is expected in terms of customer service?

You are expected to consistently deliver excellent customer service, going above and beyond to assist customers and maintain our 'two is a queue' initiative.

How does the company view the well-being of its employees?

We prioritize employee well-being by offering access to Employee Assistance programs and all year-round initiatives that recognize and reward our colleagues.

What are the core values of the company?

The core values are Love our customers, Care for our colleagues, and Protect the pounds (and euros).

How does the role support team development?

The Assistant Store Manager collaborates with supervisors to drive ongoing training and development through on-the-job coaching and manages the induction process for new colleagues.

What does "Protect the pounds (and euros)" mean in this context?

It refers to leading daily huddles to communicate and achieve commercial objectives, ensuring proper pricing and merchandising of products, and maintaining smooth store operations.

Is there potential for career advancement within the company?

Yes, there are opportunities for career advancement, especially through our professional development and apprenticeship programs designed to set employees up for success.

image

Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.