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Assistant Store Manager

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Poundland & Dealz

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level

AI generated summary

  • You must deliver excellent customer service, ensure safety, support team training, lead daily huddles, manage merchandising, and drive sales in a vibrant retail environment.
  • You will deliver exceptional customer service, manage team training, ensure store safety and policies, lead daily huddles, and maintain product pricing and merchandising for optimal store operation.

Requirements

  • Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.
  • This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel.

Responsibilities

  • Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.
  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.

FAQs

What are the key responsibilities of an Assistant Store Manager?

As an Assistant Store Manager, your key responsibilities include delivering excellent customer service, creating a safe environment for your team, managing new colleagues' inductions, leading daily huddles to communicate commercial objectives, and ensuring products are priced and merchandised appropriately.

What qualifications are required for this role?

While specific qualifications are not detailed in the job description, prior experience in retail management or a related field is beneficial. The role also offers the opportunity to pursue a Retail Manager Level 3 qualification through an apprenticeship.

What are the working hours for this position?

The working hours will vary, as rotas are scheduled four-weeks in advance, ensuring a work-life balance.

Is there an opportunity for professional development?

Yes, there are opportunities for professional development, including an induction plan and in-house development programs, as well as the chance to pursue a Retail Manager Level 3 qualification through an apprenticeship.

What benefits are offered to employees?

Employees are offered several benefits including a Retail Management Bonus Scheme, holiday allowance that increases with service, enhanced family-friendly benefits, in-store discounts of 10%, exclusive online benefits discounts, and access to Employee Assistance for well-being support.

How does the company support its employees’ well-being?

The company supports employee well-being through the Employee Assistance program, holiday allowances, a culture caring for work-life balance, and initiatives to recognize and reward colleagues.

What is the company culture like at Poundland & Dealz?

The company culture promotes inclusion, excellence, sustainability, and empowers team members to thrive. It values simple behaviors: Love our customers, Care for our colleagues, and Protect the Pounds & Euros.

Where can I apply for this position?

Interested candidates can submit their applications early through the designated application process, as the vacancy may close early due to high volume of applications.

Are there any specific initiatives for employee recognition?

Yes, there are year-round initiatives established to recognize and reward colleagues for their contributions and hard work.

What is the significance of the "two is a queue" initiative mentioned in the job description?

The "two is a queue" initiative emphasizes providing prompt assistance to customers, ensuring they are served quickly and efficiently at the checkout to enhance their shopping experience.

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Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.