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Assistant Store Manager

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Claire's

29d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • York
  • Quick Apply

AI generated summary

  • You need a high school diploma, 1 year retail management experience, strong communication skills, basic computer knowledge, customer service focus, and the ability to lift up to 75 lbs.
  • You will drive sales, provide excellent customer service, manage store operations, ensure effective merchandising, lead team training, and perform ear piercings with training provided.

Requirements

  • High school diploma or equivalent required
  • Minimum one year retail management experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Understands the importance of Customer Service
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
  • Ability to operate POS system

Responsibilities

  • Sales and profit: Driving and achieving retail store targets
  • Customer service: delivering the finest level of customer service
  • Store operations: keeping the store running smoothly
  • Commerciality: Ensuring your store is well merchandised and commercially correct
  • Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
  • Ear piercing (you will receive full training)

FAQs

What are the primary responsibilities of an Assistant Store Manager at Claire's?

The primary responsibilities include driving sales and profit, delivering excellent customer service, ensuring smooth store operations, maintaining commerciality through merchandising, assisting with team leadership and training, and performing ear piercings (with training provided).

What qualifications are required for the Assistant Store Manager position?

A high school diploma or equivalent is required, along with a minimum of one year of retail management experience. Excellent communication, organizational skills, and basic computer skills are also necessary.

Is there a specific customer demographic that Claire's targets?

Yes, Claire's core customers range from children to young women, accommodating various moods, attitudes, and styles including feminine, unique, and the latest fashion trends.

Will I need to handle inventory or physical tasks in this role?

Yes, you will need to maneuver up to 25 lbs regularly and up to 75 lbs occasionally. This includes bending, stooping, reaching, and using ladders or step stools to place merchandise and assist customers.

Are there opportunities for career development within the company?

Yes, Claire's encourages personal and professional development. If you are committed and ambitious, you will receive support and training to help you grow within the company.

What type of training will I receive as part of this position?

You will receive training in ear piercing as well as training and coaching from the Store Manager to enhance your retail skills and develop your career.

What is the work environment like at Claire's?

Claire's promotes a fun work environment and encourages all store members to wear the product, fostering a positive and engaging atmosphere.

Can I expect to work during scheduled shifts?

Yes, you are expected to stand during scheduled shifts and perform various physical tasks as required by the job.

What should I do if I need accommodation during the recruitment process?

If you require accommodation during any stage of the recruitment process, please inform Claire's of your needs, and they will make arrangements accordingly.

Does Claire's have a policy on diversity and inclusion?

Yes, Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, encouraging applications from underrepresented groups, including individuals with disabilities.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.