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Assistant Store Manager

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Claire's

1mo ago

  • Job
    Full-time
    Junior Level
  • Chelmsford
  • Quick Apply

AI generated summary

  • You need a high school diploma, 1 year retail management experience, strong communication, basic computer skills, math comprehension, customer service focus, and ability to lift up to 75 lbs.
  • You will drive sales, deliver excellent customer service, manage store operations, ensure effective merchandising, lead team training, and provide ear piercing services after training.

Requirements

  • High school diploma or equivalent required
  • Minimum one year retail management experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Sound understanding of mathematics and strong reading comprehension skills
  • Understands the importance of Customer Service
  • Ability to analyze sales reports and strategically problem solve
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
  • Ability to operate POS system

Responsibilities

  • Sales and profit: Driving and achieving retail store targets
  • Customer service: delivering the finest level of customer service
  • Store operations: keeping the store running smoothly
  • Commerciality: Ensuring your store is well merchandised and commercially correct
  • Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
  • Ear piercing (you will receive full training)

FAQs

What are the main responsibilities of an Assistant Store Manager at Claire’s?

The main responsibilities include driving sales and profit, delivering exceptional customer service, managing store operations, ensuring effective merchandising, assisting in team leadership and training, and performing ear piercing after receiving training.

What qualifications do I need to apply for the Assistant Store Manager position?

A high school diploma or equivalent is required, along with a minimum of one year of retail management experience.

What skills are important for this role?

Important skills include excellent verbal and written communication, organizational skills, basic computer skills, mathematical understanding, strong reading comprehension, and the ability to analyze sales reports.

Is training provided for ear piercing?

Yes, full training for ear piercing is provided for employees in this role.

What does Claire’s look for in a candidate’s customer service skills?

Claire's values a sound understanding of the importance of customer service, ensuring that customers receive the finest level of service during their visits.

Are there physical requirements for this position?

Yes, the role requires the ability to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks that involve bending, stooping, extended reaching, and climbing ladders and step stools.

Does the company support diversity and inclusion?

Yes, Claire's is committed to diversity, equity, and inclusion and encourages applications from underrepresented groups, including individuals with disabilities.

What kind of products does Claire’s specialize in?

Claire’s specializes in fashionable jewelry, accessories, and cosmetic products, catering to a core customer base that ranges from children to young women.

What kind of work environment can I expect at Claire’s?

Claire’s promotes a fun work environment where employees are encouraged to wear the products, and they emphasize employee development and growth within the company.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.