Logo of Huzzle

Home

Matches

Explore

Manage

Assistant Store Manager

image

Costa Coffee

22d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Preston

AI generated summary

  • You need leadership skills, exceptional customer service, management experience in hospitality or retail, team engagement ability, reliability, and motivation to progress to Store Manager.
  • You will lead the team, manage operations, oversee cash and stock, monitor KPIs, and coach staff to ensure an exceptional coffee experience and efficient store performance.

Requirements

  • A passion for leading and taking accountability.
  • Amazing customer service skills, and the ability to pass these on to your team.
  • Management experience and a background in hospitality or retail.
  • Ability to engage your team – be inspiring and empowering.
  • Reliability to step up to run the store automatously in the Store Managers absence.
  • Support the store manager in decision making and change management.
  • The motivation to progress to Store Manager

Responsibilities

  • Knowing the business and what needs to be done.
  • Leading the team to deliver an unbeatable coffee experience for every customer.
  • Overseeing all aspects of operations, from cash and stock management to Costa standards, policies & procedures to in-store marketing.
  • Monitoring the store KPI report, Costa Check and Listen and Learn then translating it into daily and weekly actions.
  • Managing, growing, coaching, supporting, and delegating to the team – to ensure that all bases are covered and the store is ready to trade at pace.

FAQs

What are the working hours for the Assistant Store Manager role?

The working hours for this position are 42.5 hours per week.

What is the starting salary for the Assistant Store Manager?

The starting pay for the Assistant Store Manager is £28,354 per year.

What kind of training and development opportunities are provided?

We offer individual training plans tailored to your requirements to support your growth and development.

Do team members receive any discounts on food and drinks?

Yes, team members enjoy a 50% discount on food and bottled drinks while at work, along with free handmade drinks.

Is management experience required for this role?

Yes, management experience and a background in hospitality or retail are required for the Assistant Store Manager role.

Are there any additional benefits provided besides salary?

Yes, benefits include STAR rewards, a pension scheme, discounted gym memberships, free eye care tests, wellbeing support, and access to a 24/7 GP portal.

What qualities are valued in an Assistant Store Manager?

A passion for leading, amazing customer service skills, the ability to engage and inspire the team, and reliability to run the store in the manager's absence are highly valued.

Is there a possibility for career progression in this role?

Yes, there is motivation to progress to Store Manager as part of the career development opportunities.

Can team members participate in fundraising events?

Yes, team members will be involved in organizing fundraising events for local charities close to the store.

How do I apply if I have further inquiries or need reasonable adjustments?

For any reasonable adjustments or general queries, you can contact david@simtrava.co.uk.

image

Costa Coffee

Reimagining Coffee Experiences to Make a Difference

Retail & Consumer Goods
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

Costa Coffee is a British multinational coffeehouse company that provides high-quality coffee and a variety of food and beverages. Their mission is to inspire the world to love great coffee by delivering exceptional products and a welcoming environment. Costa Coffee aims to offer a unique and enjoyable experience for customers, with a focus on sustainability, community engagement, and innovation in their offerings.