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Assistant Store Manager

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Aldi

23d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration

AI generated summary

  • You should be an experienced people-manager, adept in leading teams in fast-paced environments, skilled in time management, and motivated to consistently achieve targets.
  • You will support store operations, manage team performance, handle deliveries and orders, optimize sales and costs, ensure customer satisfaction, and step in for the Store Manager when needed.

Requirements

  • An experienced people-manager
  • Used to leading teams in a fast-paced, stakeholder/customer driven environment
  • Skilled in time management and boosting operational efficiency
  • Motivated to consistently achieve targets

Responsibilities

  • Helping to run a £multi-million store, while motivating and developing a diverse and talented team.
  • Supporting the Store Manager with sorting out deliveries, placing orders or dealing with customer queries.
  • Focusing on people management and performance or organising holiday rotas for the team.
  • Handling the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency.
  • Stepping into the Store Manager’s shoes in their absence.
  • Motivating and developing teams to deliver excellent customer service.

FAQs

What is the primary role of an Assistant Store Manager?

The primary role of an Assistant Store Manager is to help run a multi-million store, support the Store Manager, and lead a diverse and talented team, focusing on various tasks such as sorting deliveries, customer queries, people management, and ensuring excellent operational efficiency.

What qualifications are required for this position?

Candidates need to be experienced people-managers, skilled in leading teams in fast-paced environments, adept at time management, and motivated to achieve targets consistently.

What are the working hours for this role?

The position is based on a 45 hours per week contract, but Aldi also offers 32, 36, and 40 hour contracts with salaries that would be pro-rated accordingly.

What is the emphasis on customer service in this role?

The role emphasizes delivering excellent customer service, and Assistant Store Managers are expected to motivate and develop their teams to ensure a high level of customer satisfaction.

Will I be required to perform tasks typically handled by the Store Manager?

Yes, in the absence of the Store Manager, you will be expected to step into their shoes and handle their responsibilities.

Is experience in retail management necessary?

Yes, experience in retail management, particularly in a customer-driven environment, is essential for this role.

How can I apply for this position?

Applications can typically be submitted through Aldi's careers page or job listing sites where the position is advertised.

What type of training and development opportunities will I receive?

Aldi offers training and development opportunities to help you enhance your leadership skills and operational efficiency, supporting your growth within the company.

Are there opportunities for career advancement in this role?

Yes, as an Assistant Store Manager, there are opportunities for career advancement within the company, including progressing to a Store Manager position.

Will I need to manage delivery processes?

Yes, you will be involved in sorting deliveries and may need to handle related tasks as part of your role.

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

Aldi is one of the most reputable retailers in the global business market today. Our goal has always been very simple: to provide great value and quality, using leaner and smarter business processes. And it's working. We're winning all kinds of awards and new stores are springing up all over the country as we rapidly increase our market share. We wouldn't be this successful without recruiting strong-minded, passionate people to share our ambitions. We employ over 36,000 people in the UK alone, and we're constantly growing. If you understand the impact of hard work and commitment in a dynamic, fast-paced retail environment, then a career at Aldi could be perfect for you.