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Assistant Store Manager - Basingstoke (40 hours - 12 month FTC)

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Rituals

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You must have prior experience as an Assistant Store Manager or similar, strong people management skills, knowledge-sharing ability, and solid decision-making and problem-solving skills.
  • You will motivate the team, enhance customer experiences, assist in hiring and coaching, support store operations, and fill in for the Store Manager as needed to drive performance.

Requirements

  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision making and problem-solving skills.

Responsibilities

  • As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
  • You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

FAQs

What is the duration of the contract for the Assistant Store Manager position?

The contract for the Assistant Store Manager position is a fixed-term contract of 12 months.

What are the working hours for this role?

The working hours for the Assistant Store Manager role are 40 hours per week.

What are the key responsibilities of the Assistant Store Manager?

The key responsibilities include motivating the team, providing excellent customer service, supporting the Store Manager with day-to-day operations, and helping to create a positive store culture.

What qualifications are required for the Assistant Store Manager position?

Candidates should have prior relevant experience at the Assistant Store Manager level or equivalent within retail or hospitality, along with people management skills and experience in coaching and development.

What benefits are offered to employees at Rituals?

Benefits include training and development opportunities, a competitive bonus scheme, Rituals employee discount, numerous wellbeing initiatives, and company & team events.

Is experience in retail important for this role?

Yes, prior relevant experience at the Assistant Store Manager level or in a similar role within retail or hospitality is essential.

How does Rituals support employee development?

Rituals offers training and development opportunities to help employees grow their skills and achieve their full potential.

Is there an emphasis on teamwork in this role?

Yes, effective teamwork is crucial, and the Assistant Store Manager will play a significant role in fostering collaboration among team members.

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Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!