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Assistant Store Manager - Derry (40 hours)

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Rituals

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Londonderry

AI generated summary

  • You should have relevant experience as an Assistant Store Manager, strong people management and coaching skills, and effective decision-making and problem-solving abilities.
  • You will lead the team, enhance customer experiences, support the manager, drive performance, foster a positive culture, recruit talent, coach team members, and assist with daily operations.

Requirements

  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision making and problem-solving skills.

Responsibilities

  • Assist the manager in leading the team, and get the opportunity to grow your skills every day.
  • Motivating your team and giving each customer a meaningful shopping experience.
  • Act as second-in-command, ready to fill in for your Store Manager and take charge when necessary.
  • Dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
  • Act as a role model for your team and a true ambassador for Rituals.
  • Support your Store Manager in creating a culture of trust, based on positive and constructive feedback.
  • Help to recruit, hire and retain a diverse and talented store team.
  • Coach your team members to help them feel more engaged while achieving their full potential.
  • Serve as your Store Manager’s right hand by helping them with day-to-day business activities!

FAQs

What are the working hours for the Assistant Store Manager position in Derry?

The position is for 40 hours a week.

Is previous experience required for this role?

Yes, prior relevant experience at the Assistant Store Manager level or equivalent within retail or hospitality is required.

What kind of team culture can I expect at Rituals?

You can expect a culture of trust, positive feedback, and effective teamwork, supported by a focus on customer satisfaction and store performance.

Will I have opportunities for professional development?

Yes, Rituals offers training and development opportunities to help you grow your skills.

What are the key responsibilities of an Assistant Store Manager?

Key responsibilities include motivating the team, ensuring excellent customer service, supporting the Store Manager in daily operations, and coaching team members to help them achieve their full potential.

Are there any employee benefits provided?

Yes, benefits include a competitive bonus scheme, Rituals employee discount, numerous wellbeing initiatives, and participation in company and team events.

How does Rituals support team engagement and motivation?

Rituals focuses on coaching, communication, and creating a positive work environment to ensure team members feel engaged and inspired.

What qualities are essential for a successful Assistant Store Manager at Rituals?

Essential qualities include energy, problem-solving skills, ability to motivate others, and a commitment to achieving customer satisfaction and sales goals.

Will I be required to fill in for the Store Manager?

Yes, as the Assistant Store Manager, you will be second-in-command and ready to take charge when necessary.

What does Rituals value in its employees?

Rituals values a high-energy attitude, low ego, a sense of humor, and the ability to inspire and connect with others.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!