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Assistant Store Manager - Elliott's Field Retail Park New Store Opening

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Coventry
  • 7hrs left

AI generated summary

  • You should have experience in a luxury retail environment, strong guest interaction skills, natural leadership abilities, a passion for chocolate, and café operations experience is a plus.
  • You will lead and develop your team, drive sales, exceed targets, and implement promotions to maximize in-store performance and commercial opportunities.

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and collectively.
  • A passion for chocolate, our brand and for giving the best service to our guests.
  • Café operations experience would be highly advantageous.

Responsibilities

  • Providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of HC vision and values.
  • Driving store sales and profit plan and taking action to maximise performance.
  • Exceeding sales targets and KPIs through clear and effective communication to your team.
  • Maximising all commercial opportunities in-store through timely implementation of promotions, offers, events and marketing.

FAQs

What is the job title for this position?

The job title is Assistant Store Manager at Elliott's Field Retail Park for a new store opening.

Where is the location of the job?

The location of the job is Rugby.

What type of contract is being offered for this position?

The contract type being offered is Full-Time Permanent.

What is the closing date for applications?

The closing date for applications is 22/12/2024.

What are the working hours like for this position?

The stores are open seven days a week, including weekends and evenings, so flexibility is required to meet the store opening times.

What key qualities are needed for this role?

Candidates should be people-focused, confident leaders with passion and spirit in line with the brand's values, as well as having natural leadership qualities.

Is experience in a specific retail environment preferred?

Yes, experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer, is preferred.

Are there incentives based on performance?

Yes, incentives based on performance are offered.

Do employees receive discounts on products?

Yes, employees will receive 50% off the products.

Is there a focus on employee work-life balance?

Yes, the company is open to discussions around flexible working to help employees balance their work and home life.

What kind of products does the company sell?

The company offers a range of premium chocolate products, including luxury gifts, alcohol, and the pioneering drinking chocolate system, the Velvetiser™.

How long has the company been in the chocolate industry?

The company started originally as a mint production company but shifted to luxury chocolate and has been growing since, now leading the market.

Does the company have a commitment to diversity and inclusion?

Yes, the company is committed to equality, diversity, and inclusion, as outlined in their People Pledge.

Is café operations experience beneficial for this role?

Yes, café operations experience would be highly advantageous for this position.

Our mission is to make people happy through chocolate: cacao growers, customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Luxury British cacao grower and chocolatier Hotel Chocolat was founded to make people happy through chocolate! Co-founders Angus Thirlwell and Peter Harris built the brand on three unwavering pillars – Originality, Authenticity and Ethics – that remain central to the brand’s success. Starting as an early online brand, the first Hotel Chocolat store opened in Hertfordshire in 2004, and its manager is still at the helm. Today, we have more than 120 Hotel Chocolat's across the UK, with a multi-million strong online global customer database. In the grounds of our eco-conscious, organic cacao farm in Saint Lucia we have also created an amazing visitor experience Project Chocolat, together with the award-winning Rabot Hotel and Restaurant. One of the few chocolate makers to actually grow cacao, we connect the world of sustainable agriculture with the hedonism of top-quality chocolate. This knowledge has enabled us to bring an innovative Gentle Farming programme into the world, bringing to our cacao growing communities enough money for a happy life whilst supporting a bio-diverse, climate smart farming technique. The Hotel Chocolat team has a strong set of cultural values best summarised as ‘Be brave. Be kind.’ We’re just getting started. Come and be a part of what’s next.