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Assistant Store Manager FT

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Lids

Jul 6

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • Mississauga

Requirements

  • High school diploma or equivalent plus one year relative experience.
  • Established ability to produce sales results while minimizing loss.
  • Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
  • Ability to operate a computer, as well as maneuver relative software programs.
  • Ability to lift up to 50 pounds.
  • Ability to climb a ladder and work with hands overhead.
  • Standing required for up to 100% of the work time.
  • Ability to work unsupervised.

Responsibilities

  • Generate Sales
  • Produce sales gains, by providing customer service.
  • To meet or exceed Company Objectives in all individual statistics.
  • Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
  • Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
  • Maintain a professional appearance consistent with Company Dress Code Policy.
  • Control Expenses
  • Protect Company assets within guidelines of LIDS Retail policies.
  • Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
  • Follow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.
  • Complete accurate product counts in a consistent and timely manner.
  • Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
  • Open and close the store as required following the procedures per the Operations P&P Manual.
  • Supervise Associates
  • Act as Store Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present
  • Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
  • Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
  • Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
  • Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
  • Assist in recruiting and training store personnel on proper store operations and procedures.
  • Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
  • Perform work of subordinates as needed.
  • Communicate with employees at all levels of the company.
  • Other duties as assigned.

FAQs

What is the main responsibility of the Assistant Store Manager?

The main responsibility of the Assistant Store Manager is to generate sales by providing exceptional customer service, meeting or exceeding company objectives, and supervising store associates.

What qualifications are required for the Assistant Store Manager position?

Candidates are required to have a high school diploma or equivalent, along with at least one year of relevant experience. Strong interpersonal skills, the ability to communicate effectively, and basic computer skills are also necessary.

How does the Assistant Store Manager contribute to controlling expenses?

The Assistant Store Manager helps control expenses by protecting company assets, managing store inventory accurately, preparing schedules for proper store coverage within wage control guidelines, and ensuring proper documentation according to policies and laws.

Will the Assistant Store Manager have any supervisory responsibilities?

Yes, the Assistant Store Manager acts as the Store Manager on duty in the absence of the Store Manager, overseeing employee scheduling issues, customer complaints, and managing store associates through training programs and performance feedback.

What skills are preferred for candidates applying for this position?

Preferred skills include a demonstrated ability to achieve sales results, experience in minimizing loss, the ability to work independently, and strong communication abilities.

What kind of benefits can a full-time Assistant Store Manager expect?

Full-time Assistant Store Managers are eligible for a competitive salary, monthly sales bonuses, a 40% employee discount, and a full range of benefits including Paid Time Off, health, vision, dental, and 401(k) plans.

What is the physical demand associated with the Assistant Store Manager position?

The position requires standing for up to 100% of the work time, the ability to lift up to 50 pounds, and the capability to climb ladders and work with hands overhead.

How is the compensation for an Assistant Store Manager determined?

Compensation for Assistant Store Managers can reach up to 45% above the local minimum wage, based on their experience. Exact compensation may vary depending on individual skills and the location of the store.

What are the key duties related to inventory management for this role?

Key duties include accurately managing store inventory through receiving and transferring products, completing price changes, conducting product counts, and maintaining proper documentation and record-keeping as per company policies.

Is prior retail experience necessary for the Assistant Store Manager position?

While not explicitly stated as a requirement, having at least one year of relevant experience is necessary to qualify for the role.

"Have Fun, Sell Hats"

Retail & Consumer Goods
Industry
5001-10,000
Employees
1995
Founded Year

Mission & Purpose

Sitting at the cross roads of fan and fashion, Lids provides headwear and apparel across North America, Europe, and Australia. Operating out of Indianapolis, IN, Lids retail stores and affiliated concepts offer officially licensed headwear from collegiate teams and major professional sports teams, as well as branded headwear and other specialty fashion categories in the latest styles and trends in over 1,200 locations. ------- Recruitment Fraud Alert ------- • Lids never requests a transfer of money for any purpose during or after the hiring process. • The hiring process involves at least one interview (virtual or in-person). Lids will not request for or conduct an interview on any instant messaging applications. • The Lids Recruitment team corresponds from email addresses with the domain “@lids.com”. However, there is also a possibility of scammers displaying the sent email domain address as “@lids.com” fraudulently. Nevertheless, receiving emails will be possible only with the legitimate “@lids.com” domain. In case any generic email ID ending with Gmail/Yahoo domain is copied while receiving a job offer or interview call, please be alert to the likelihood of a scammer. • The Lids Recruitment team does not request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process. If you are unsure about the source of job offer, please login to the Career section on the Lids website to verify the job offer or application. If you have been a victim of recruitment fraud, please contact law enforcement.