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Assistant Store Manager - London Wembley Designer Outlet (40 hours)

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Rituals

3mo ago

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • London

Requirements

  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision making and problem-solving skills.

Responsibilities

  • As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
  • You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities

FAQs

What are the main responsibilities of the Assistant Store Manager at Rituals?

The main responsibilities include motivating the team, providing exceptional customer service, supporting the Store Manager with daily business activities, acting as a role model for the team, recruiting and retaining a diverse store team, coaching team members, and ensuring efficient store operations.

What qualifications or experience are required for the Assistant Store Manager position?

Candidates should have prior relevant experience as an Assistant Store Manager or in a similar role within retail or hospitality, strong people management skills, decision-making and problem-solving abilities, and experience in sharing knowledge to drive behavioral change and develop others.

How does Rituals promote team culture and employee development?

Rituals promotes team culture by fostering an environment of trust and constructive feedback. The Assistant Store Manager assists in coaching team members, helping them feel engaged and achieve their full potential, and supports their professional growth through training and development opportunities.

What personal qualities are valued in an Assistant Store Manager at Rituals?

Rituals values candidates who are high on energy, low on ego, possess a sense of humor, and can inspire and motivate others to reach store goals related to customer satisfaction and sales.

What benefits are offered to employees working at Rituals?

Employees at Rituals receive several benefits, including training and development opportunities, a competitive bonus scheme, employee discounts, various wellbeing initiatives, Employee Assistance Programs (EAP), and participation in company and team events.

Is there room for growth and career development within the Assistant Store Manager position?

Yes, the role provides opportunities for personal and professional growth, as Assistant Store Managers are encouraged to develop their skills and may advance to higher management positions over time.

What is the expected working hours for the Assistant Store Manager role?

The Assistant Store Manager position requires a commitment of 40 hours per week.

Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!