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Assistant Store Manager (Vollzeit / 38h, m/w/d) - Mainz

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Rituals

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Mainz

AI generated summary

  • You should have an optimistic personality, strong communication skills in German, digital proficiency, a passion for beauty, and prior leadership experience in a service-oriented role.
  • You will support the Store Manager, oversee daily operations, enhance sales and customer experience, manage team performance, and ensure adherence to retail standards.

Requirements

  • Authentische, optimistische Persönlichkeit mit einem stark ausgeprägten unternehmerischen und offenen Mindset
  • Proaktiver Markenbotschafter mit hervorragenden Kommunikationsfähigkeiten (Deutsch: Sehr gut; Englisch: Grundkenntnisse): Du bist in jeglicher Hinsicht ein Vorbild für das Team und entwickelst dieses in deiner stellvertretenden Store-Management-Funktion zu hervorragender Performance u. a. durch deine konstruktiven Feedbacks und Unterstützung auf der Store-Fläche
  • Sehr sicherer Umgang mit digitalen Tools, hohe Ambition sich weiterzuentwickeln, Verantwortungsbewusstsein sowie zeitliche Flexibilität
  • Affinität zur Beauty-Welt, Kosmetikbranche oder Lifestylebranche und erste Erfahrungen in der fachlichen Mitarbeiterführung als stellvertretender Filialleiter (m/w/d), Assistant Shop Manager (m/w/d) oder in einer vergleichbaren Position in einer serviceorientierten Branche (z.B. Einzelhandel, Gastronomie, Hotellerie, Tourismus)

Responsibilities

  • Unterstützung des Shop Managers in allen Belangen des Stores sowie lösungsorientierte Anwendung von Strategien und Best Practices im Kundenservice gemeinsam mit dem Team
  • Vertretung des Shop Managers im operativen Tagesgeschäft (bspw. Kasse, Lager, Visual Merchandising, Fläche) sowie ggf. Personalthemen (z. B. Personaleinsatzplanung, Recruiting) in Abstimmung mit deinem Store Manager
  • Leistungssteigerung der Filiale durch professionelle Kundenberatung in Vorbildfunktion, effektives Teamwork und effiziente Abläufe unter Einhaltung unserer Retail Standards
  • Mitverantwortung unserer Sales- und Kundenerlebnisziele inkl. KPI-Management und Verkaufsförderung

FAQs

What are the working hours for the Assistant Store Manager position?

The position is full-time at 38 hours per week.

What responsibilities will I have as an Assistant Store Manager?

You will support the Shop Manager in all store-related matters, represent the Shop Manager in daily operations, and contribute to performance improvement through customer consultation and effective teamwork.

Is experience in the beauty or lifestyle industry required for this role?

Yes, a strong affinity for the beauty, cosmetics, or lifestyle sectors and prior experience in a service-oriented role, such as retail or hospitality, is preferred.

What qualifications are necessary for this position?

We are looking for an authentic, optimistic personality with entrepreneurial spirit, excellent communication skills in German (very good) and basic English, and experience in team leadership.

Are there opportunities for professional growth within the company?

Yes, Rituals offers a high-quality leadership development program and various training opportunities for personal and professional advancement.

What benefits do Rituals employees receive?

Employees enjoy an unlimited employment contract, holiday and Christmas bonuses, employee discounts, and participation in well-being initiatives.

Can I have a flexible work schedule?

Yes, there is an option for flexible working hours, including the possibility of taking up to two Saturdays off per month.

Is prior management experience required for this role?

While prior management experience is beneficial, it is not strictly required; however, relevant experience in a similar position is expected.

What type of work atmosphere can I expect at Rituals?

You can expect a warm and appreciative work environment characterized by a unique company culture that values respect and inclusivity.

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Rituals

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!