FAQs
What is the primary responsibility of an Associate Commercial Loan Servicing Representative?
The primary responsibility includes supporting the servicing of commercial real estate, construction loans, and problem loans, as well as performing routine administrative, transactional, operational, and customer support tasks.
What kind of experience is required for this position?
A minimum of 6+ months of Commercial Loan Servicing experience is required, or equivalent experience through training, military service, or education.
What types of tasks will I be performing in this role?
You will enter data, process payments and loan coding changes, monitor and correct exception reports, audit the system of record, and process cash management transactions.
How will I interact with customers in this role?
You will interact with internal and external customers to respond to their concerns and determine the appropriate course of action, serving as an intermediary to resolve disputed matters.
What should I do if I encounter a non-routine client concern?
You should escalate non-routine client concerns to experienced individuals as directed by your supervisors.
What is the emphasis on risk at Wells Fargo?
Employees are accountable for the execution of all applicable risk programs and must adhere to Wells Fargo policies and procedures, effectively fulfilling risk and compliance obligations.
What is the focus of diversity and inclusion at Wells Fargo?
Wells Fargo values diversity, equity, and inclusion in the workplace and welcomes applications from all qualified candidates, regardless of various protected characteristics.
What is the Drug and Alcohol Policy at Wells Fargo?
Wells Fargo maintains a drug-free workplace and has a policy regarding drug and alcohol use; specific details can be found in their Drug and Alcohol Policy.
How long is the job posting available?
The posting end date is December 30, 2024, but it may come down early due to the volume of applicants.
Are accommodations available for applicants with disabilities?
Yes, accommodations for applicants with disabilities are available upon request during the recruitment process.