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Associate Director ESP Quality (m/f/d)

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Novartis

2mo ago

  • Job
    Full-time
    Expert Level
  • Research & Development
    Healthcare
  • Munich, +1

AI generated summary

  • You should have 12+ years in pharma development, a related degree, fluency in English, and expertise in GCP/GLP/GMP, quality systems, vendor management, data analysis, and root cause analysis.
  • You will review and approve ESP qualifications, negotiate quality agreements, assess risks, manage quality issues, ensure compliance, and support audits and inspections.

Requirements

  • Experience:
  • 12+ years’ experience in pharmaceutical development and excellent knowledge of the quality management system, clinical operations processes and vendor management related activities is preferred.
  • Education:
  • Minimum a bachelor’s degree in Life Sciences, Pharmacy or Medicine, or other related discipline required
  • Languages:
  • Fluent English (both spoken & written)
  • Skills & Expertise:
  • Good knowledge of GCP/GLP, GMP, GVP.
  • Demonstrated leadership in implementing robust processes and quality systems, and setting global quality standards in a regulated area, including controlled documentation for the pharmaceutical development area.
  • Experience in managing External Service Providers and knowledge of quality standards and regulatory requirements. Experience in interactive response technology (IRT), eCOA and Imaging services is added advantage.
  • Thorough technical understanding of quality system, clinical trial process collecting, analyzing, and monitoring of Third-party Key Quality Indicators
  • Experience in data analysis and trending using available tools
  • Demonstrated effective management and establishment of successful international and cross-divisional collaborations.
  • Demonstrated root cause analysis skills, Stakeholder engagement and critical thinking

Responsibilities

  • Responsible for review and approval of External Service Providers (ESP) qualification for global clinical trials.
  • Responsible for negotiation and execution Quality Assurance Agreements (QAA) / quality terms with ESPs.
  • Review and approval of external service provider Quality Risk Assessments (QRAs) to enable identification and evaluation of various metrics, risks, trends, and potential quality and performance issues with the ESP in a proactive manner. Ensure communication and support mitigation of actions for potential risks.
  • Responsible for review and approval of quality issues related to ESPs and ensure appropriate escalation of major and critical issues. Support assessment of serious breach and reporting to health authorities.
  • Collaboration with business partners such as, Vendor Partnership and Governance, Global Medical Affairs, other applicable Vendor Business Offices and Procurement to ensure their involvement in the risk evaluation and timely communication to the business and follow-up on required actions.
  • Review quality metrics, monitoring and reporting including follow-up with line functions and escalation.
  • Ensure inspection readiness of ESP related activities and support for internal and external audits and health authority (HA) inspections pertaining ESP management.
  • Ensure compliance with regulatory requirements (GCP, GLP, GVP, GMP) and continuous improvement of quality relevant processes within area of responsibility.

FAQs

What are the key responsibilities of the Associate Director ESP Quality role?

The key responsibilities include reviewing and approving External Service Provider qualifications, negotiating Quality Assurance Agreements, conducting Quality Risk Assessments, managing quality issues, collaborating with business partners, ensuring inspection readiness, and ensuring compliance with regulatory requirements.

What qualifications are required for this position?

A minimum of a bachelor’s degree in Life Sciences, Pharmacy, Medicine, or a related discipline is required.

How many years of experience are preferred for this role?

A minimum of 12 years’ experience in pharmaceutical development and knowledge of quality management systems, clinical operations, and vendor management activities is preferred.

What languages are required for this position?

Fluent English (both spoken and written) is required.

Is experience in managing External Service Providers necessary?

Yes, experience in managing External Service Providers and knowledge of applicable quality standards and regulatory requirements is important.

What types of audits and inspections will the Associate Director support?

The Associate Director will support internal and external audits, as well as health authority inspections pertaining to External Service Provider management.

What kind of skills are sought after for the ideal candidate?

Candidates should have knowledge of GCP/GLP, GMP, GVP, experience in data analysis, root cause analysis skills, stakeholder engagement, and demonstrated leadership in implementing robust quality processes.

In which locations is this position available?

The position is available in Munich and Nuremberg, Germany.

What type of employment is offered for this role?

The position is a full-time regular employment opportunity with no shift work required.

Does Novartis provide opportunities for career development?

Yes, Novartis encourages career development and offers resources to help employees thrive both personally and professionally.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Novartis is reimagining medicine to improve and extend people’s lives. As a leading global medicines company, we use innovative science and digital technologies to create transformative treatments in areas of great medical need. In our quest to find new medicines, we consistently rank among the world’s top companies investing in research and development. Novartis products reach nearly 800 million people globally and we are finding innovative ways to expand access to our latest treatments. Around 108,000 people of more than 140 nationalities work at Novartis around the world.

Culture & Values

  • Inspired

    Engage our people. Strive for patients. Live our purpose

  • Curious

    Learn. Be open. Be self-aware

  • Unbossed

    Create clarity. Serve others. Own your actions

  • Integrity

    Be honest. Have courage. Do what’s right