Associate, Merchandising (e-Commerce)

Zapp

2mo ago

Job
Full-time
Junior Level
Marketing
London

AI generated summary

You must have a track record of successful merchandising strategies, a passion for customer experience, excellent organizational and analytical skills, and a strategic hands-on mindset.
You will create and manage product content, develop merchandising strategies, collaborate with cross-functional teams, analyse sales data and market trends, optimize catalog offerings, set competitive pricing, and drive revenue and margin growth.

Requirements

Proven track record of creating successful merchandising strategies and managing product assortments.
A passion for customer experience, with a proven ability to translate customer needs into business strategy.
Excellent organisational skills and attention to detail.
Strong analytical skills including excellent knowledge of Google Workspace, in particular knowledge of Looker is advantageous.
'Fly high & dive deep' mindset, strategic and hands-on at the same time.

Responsibilities

Create and maintain engaging product content on the Zapp app and website.
Work closely with the Category and Marketing teams to plan and develop merchandising strategies, such as iconic collections.
Develop features on the online platform and app in close collaboration with the product and technology teams.
Analyse sales data, customer behaviours, reactions, insights and market trends to anticipate customer needs.
Define, set up, analyse and report on the performance of the catalogue.
Devise long-term development strategies for product category.
Approach decisions in a data-driven, strategic manner to optimise the catalogue offering.
Liaise with the marketing teams to determine competitive pricing and promotional activities of product categories.
Collaborate with procurement to ensure operational excellence.
Assume responsibility for revenue, margin and a great perceived catalogue.

FAQs

What is the main focus of the Associate, Merchandising role at Zapp?

The main focus of this role is to enhance our product range and ensure that our platform remains a top destination for luxury convenience retail.

What skills are important for someone in this role?

Important skills for this role include understanding customer needs and trends, having a commercial mindset, attention to detail, creative vision, being data-driven, and exceptional communication skills.

How does this role contribute to the business?

This role directly impacts increasing sales and profitability of the business to drive sustainable growth.

What is the background of the company Zapp?

Zapp is London's leading digital-first, premium convenience retailer that is focused on growing and developing the best-in-class premium convenience proposition for customers.

Zapp

Transforming convenience retail

Retail & Consumer Goods

Industry

501-1000

Employees

2020

Founded Year

Mission & Purpose

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the worlds leading investors and our team has scale-up and exit experience at companies such as Amazon, Jumia, Deliveroo, Tesco, Stuart and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.